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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $329.99

Customer reviews

Rating 4.2 out of 5 stars with 45 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Rated 3 out of 5 stars

    HARD BUT OK UI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to set up but mice interface. i would use something less complicated

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Ace,

      Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 2 out of 5 stars

    So so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok not the best wish they recorded 24/7 and not in little 30 second videos. They miss things

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Chuck

      Thanks for sharing your review. you can adjust the recording length within the Arlo app's mode settings. You can choose between "Record until activity stops" (up to 5 minutes) or "Record for a fixed length of time" (from 10 seconds to 2 minutes Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 of the 4 I bought will not connect. I tried trouble shooting them. Can not get anything done

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Brittany,

      Thank you for your review. If you're unable to set up your Arlo cameras, please read the following article: https://kb.arlo.com/000062870.

      If you still need assistance, please navigate to Settings > Support in the Arlo App for available service options. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Worse cameras ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras stopped working after a week I installed them. I tried to troubleshoot them in different ways and nothing worked. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Roque

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Had to replace within 2 weeks. Camera is not as good as the 4.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We would like to learn more about your concerns with your Arlo camera. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app or my.arlo.com to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

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