Customer Ratings & Reviews
- Model:
- VMC4260P-100NAS
- SKU:
- 11225255
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Worthless
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the Arlo Pro series for several years and been impressed with it. I recently decided to upgrade my cameras to the Pro 5S series only to find out that are worthless after the trial period ends. I now have junk attached to my house that without a monthly plan, they are worthless.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello,
Thank you for your review. The Arlo cameras do not require a subscription to access basic features such as live streaming and motion or audio notifications. However, subscribing unlocks additional features, including 60-day Video History, Advanced Object Detection, Activity Zones, 24/7 Emergency Response, and more.
Best Regards,
Arlo Team
Arlo Pro 5s cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras work ok. Nothing special about them as off now
I would recommend this to a friendFaulty Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had to return the Arlo pro 5s.After talking and troubleshooting one of the cameras with Arlo support determined that the second camera’s battery wasn’t charging.It was disappointing since I had Arlo cameras in the past.
No, I would not recommend this to a friendHARD BUT OK UI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hard to set up but mice interface. i would use something less complicated
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Ace,
Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Not Worth It
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t know that I needed a $200 yearly subscription for them to work properly. They’re useless
No, I would not recommend this to a friendSo so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok not the best wish they recorded 24/7 and not in little 30 second videos. They miss things
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Chuck
Thanks for sharing your review. you can adjust the recording length within the Arlo app's mode settings. You can choose between "Record until activity stops" (up to 5 minutes) or "Record for a fixed length of time" (from 10 seconds to 2 minutes Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Worse cameras ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras stopped working after a week I installed them. I tried to troubleshoot them in different ways and nothing worked. Waste of money.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Roque
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 of the 4 I bought will not connect. I tried trouble shooting them. Can not get anything done
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Brittany,
Thank you for your review. If you're unable to set up your Arlo cameras, please read the following article: https://kb.arlo.com/000062870.
If you still need assistance, please navigate to Settings > Support in the Arlo App for available service options. We appreciate your patience and support.
Regards,
Arlo Team
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Had to replace within 2 weeks. Camera is not as good as the 4.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We would like to learn more about your concerns with your Arlo camera. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app or my.arlo.com to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
