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Customer reviews

Rating 4.1 out of 5 stars with 900 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 900 reviews
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice surveillance, Easy setup, great video quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras that is easy to set up. The app is easy to use and I get a clear picture on my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Questionable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are pretty easy to setup and use. I bought three and have had one fail with an error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best security camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I were you, looking for a security or monitoring solution, I’d say Arlo Pro 5 is one of the best wireless/security cameras out there right now if you’re willing to pay for the extras. The picture and night vision improvements make it worth the jump over cheaper models, and the smart features genuinely help reduce noise in alerts and improve what you can capture. If money is tight, or you want minimal ongoing fees, you’ll want to compare with lower‑cost models that have fewer bells and whistles but maybe still “good enough” for basic surveillance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the picture and sound. Easy to set up. I might add a 4th camera to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arlo 5S

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image (short distance) but I feel like it has minimal settings for motion detection so you get a LOT of notifications for all the motion sensors. I got the 160 degree view so I would recommend the 180 degree. The design does not allow it to fully rotate upwards because the camera head hits the mounting bracket or the patio under ceiling and/or the garage beam, so you can’t get a lot of vertical view. Would have been nice if they made a longer neck on the camera to allow for better rotation. I thought zooming would be better but decent for me. Not bad overall but not overly impressed. I want to like it but I feel like it’s lacking. The clarity from short distance is great and even longer distance l, but not great within 30’+ it you want to zoom in to license plate. It’s great compared to my old first generation ring doorbell but I feel like this was lacking just a tad bit. Has about a 5 second lag once it senses motion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product for almost 2 weeks from now and no issue seen so far . Everything works fine i have kept in entrance and backyard with the free trial period i can see the person and animal detection notifications on time. Also we can do a two way audio communication using these device. Monitoring the battery back up capacity. Need to see the options of package post the trial period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 5S 2K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Videos are very clear. Would definitely recommend these cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has good clarity and coverage Easy installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Video quality good- connection and battery bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to hard wire these because the batteries died after a few days. One of them keeps losing connection and the wifi box is less than 20 feet away. Picture quality is ok. Arlo raised their prices double and requires mandatory subscription now at $240. I was willing to pay half this for subpar cameras, but the new price doesn’t make it worth it.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Joanna,

      Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up . Provides comfort n safety knowing we have easy access to the cameras thru the app anywhere we go. We got the 3 pack & have them around our house then later added a doorbell one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home security cameras

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very wide angle clear adjustable easy to change battery easy to install as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, even better product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and such easy set up. I am on the free trial with Arlo, but I believe they will continue to work with out plan, but there will be no recordings. Which is okay. Thought I needed more cameras but these have such a wide angle of view the 3 are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my best purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this product! I am running a daycare in my basement and I badly needed a camera for my driveway and front door. Arlo really did a great job for what its purpose ! Now I dont need to check who’s parents are in the front door as I am able to see in the camera right after they park in my driveway!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for older model of Arlo Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was was a lot better then previous Arlo cameras, you do have to have a subscription to take advantage of all the features, this is a replacement for previous Arlo cameras it only lasted about 1-1/2 years so we will see how this upgrade will do… customers service for Arlo and Best Buy were very Good concerning replacement and setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bought into this ecosystem years ago and now I'm t

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought into this ecosystem years ago and now I'm trapped

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Security Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro 55 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera is exactly what I've been looking for. The installation was very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I have not got the membership yet but it is cheaper then ADT and the battery I charged it 1 time in about 2 months and still running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and connecting with the app. We had the previous generation one cameras but these are way better. I did get them on a huge sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and subscription is priced just rite. Very easy to use and control.

    I would recommend this to a friend