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Customer reviews

Rating 4.1 out of 5 stars with 900 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 900 reviews
  • Rated 4 out of 5 stars

    Good Hardware - Expensive Subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing that Apple Secure Home Video isn't supported. That should be clearly stated next to "HomeKit Compatible". The cameras themselves are very good, but you will end up paying even more for a subscription through Arlo if you want intelligent notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great cameras. They provide a good quality in the day time and night. You do require more equipment especially if you want to record and there is a monthly subscription but it’s not required. I would recommend this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after having other Arlo cameras and have not had any major issues. This camera has been nothing but issues and I’ve had multiple service tickets placed with Arlo. The camera would take random snapshots and not record video. Now the camera won’t even power on after being plugged in. Very disappointed with this purchase.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very good quality of camera images

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo 5S pro review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I freaking love my Arlo set. It’s been nothing but amazing and it really does have great quality even at night time. I like that I am able to extract the videos but also that because I have the subscription I’m able to keep them on the app for 90 days. It is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time Arlo user, easy set up and great video quality. Lots of features in the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value & easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. Downside is buying rather expensive plan to save footage. Get the hub for local storage if you don't want to buy a pricey plan. Get some siding clips from Amazon to hang anywhere on house very easy and not have to drill any holes! Battery life will depend on activity. The one I have for my driveway went the fastest and lasted for about 2 months before having to replace. I hope to add the solar panels in the future so I won't have to replace the batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the video surveillance the product gives. The packaging when I purchased it said "solar powered" which would indicate that it had solar batteries. It was not so. They have to be purchased for $70 dollars for each camera. The batteries do last quite a long time before charging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is off and on. Sometimes it picks up and sometimes it doesn't. My installer did a lot of trouble shooting so I don't think it's on me. Otherwise, it is a good camera when it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Hesitate !!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read ALOT of reviews online . We already had ultra , ultra 2 , doorbell and essential, but needed another camera so we purchased the 3 pack 5s .. In today’s world it was impossible to find a review that wasn’t PROMOTIONAL. Which is super deceptive however I’m proud to say motion detection is further and more accurate with pixel, the led is a lot brighter .. recording quality is very clear and the dual bandwidth is ALWAYS strong . Connecting is easy despite many reviews as long as you follow instructions and you don’t need a hub unless you want CVR . !!! A++++++ ARLO

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Subscriptions!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscriptions are needed for pretty much any feature you can ask for or pay by buying the accessories needed for the features. A subscription is needed for cloud recording (only events are recorded), no internal recording or memory is available. Only way to have recordings locally is by buying an extra accessory and add a memory card to that separate unit. Recordings are only available to view in their app and no way to view from a computer. Want continuous video recording? must pay the subscription for such, which is not included in the cloud recording subscription. But an accessory is also needed for the feature, as the unit can only do CVR if connected to a constant ac power source. There's so many hoops that one must go through for simple features that are not clearly stated. The quality is great and can work but so many stipulations and limits hinder the experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy wireless install. Editing activity zones is slightly cumbersome, otherwise zero complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SafetySense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Good quality pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is very nice compared to other cameras, and depending on the plan you purchase for the app you get notifications for essentially everything that the cameras pick up whether it be packages, cars, people, or animals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement units

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace some old Arlo Pro cameras. Set up was easy. I like the addition of the lights on the units. How good the work remain to be seen as I just installed them last night. I will say the older units had a little too much lag time between detecting motion and recording.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bundle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great bundle and very easy to set up. Great video quality also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They do what they are designed to do well!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these cameras. Have owned Pro 3's for a while and with added solar panel they allow me to put them anywhere. Setup is a little tricky but not too bad. Video quality is good, I'd recommend for do-it-your-selfers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arlo Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Arlo cameras for years now and upgraded my internet company’s outdoor cameras to Arlo as well. They are a better choice as they record in color at night and having an installed spot light. I don’t like that they sometimes have connection issues.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo Catches It

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera system. It is just as good if not better than the name brand systems on the market. Plus, you do not have to have a subscription in order for it to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for several months now. Works great and easy to use. Extra batteries are nice.

    I would recommend this to a friend