Customer Ratings & Reviews

The addition of this camera gives us piece of mind

I’ve had quite a few different IP/Security Cameras from various vendors like D-Link, Foscam, Insteon, etc. going back to my first IP based wifi camera that was an 802.11b DCS1000W from D-Link. The early cameras were for geeks only (like me) and required knowledge of networking protocols like port forwarding and more to get the most out of these first and second generation cameras. IP Cameras are now an integral part of Home Security and the field of DIY Security Camera players has grown considerably. Netgear asked me to take a look at their newest camera, the Arlo Q indoor camera, and provided me with a review sample for this purpose. The TL; DR version of this review is “this is the camera to get”. I’m posting this review, because I’m going to be sending my friends and neighbors to BestBuy to buy this device when they ask me “I’m setting up my DIY Smarthome and I need an IP camera”. Like some of the current crop of cameras, the Arlo Q offers 1080p HD streaming, audio and video motion sensing/alerts, but unlike the other contenders for this market, Arlo Q offers FREE event based 7 day cloud video storage (you can buy more and even set up continuous video recording, but 7 days revolving storage for FREE sets it apart from the others). Plan details are at https://community.netgear.com/t5/Arlo-Knowledge-Base/What-are-the-available-Arlo-subscription-plans-and-how-much/ta-p/88 (my opinion is that the Basic Free Plan is great and should be enough for most folks). Arlo Q can be set up with an iOS or Android app, as well as a browser based app. I used my iPhone and it was quick and simple to set up an account as a new user. This is the first IP camera I’ve used that supports both the 2.4GHz and 5GHz Wi-Fi bands. The camera is a 802.11n device, and I configured it to use the 2.4GHz band even though I have a dual band Netgear Nighthawk 802.11ac router that supports both 2.4 and 5GHz. The iPhone app automatically filled in the SSID that my iPhone was connected to, which was a 5GHz 802.11ac band, but since I wanted to test with 2.4GHz, I had to supply the name of that network (no pick list is available, but that won’t be a problem for most people – I just specifically wanted to test on a slower connection to see worst case performance). Unlike the other cameras of this type, Arlo Q also has user configurable “activity zones” that let you customize three locations that will trigger alerts. It was easy to configure these by dragging the zone around visually on my iPhone. This camera supports two-way audio, so if you’re in another room or miles away, you can kick the dog off the sofa. Alerts arrive by e-mail nearly instantly. There’s a scheduler that allows you full control of arming/disarming the triggered detection recordings and alerts, or you can leave armed/disarmed. Usage will depend on camera location and the kind of traffic you expect and when you expect it. The video quality is superb. There was hardly any lag on the 2.4GHz connection using Live view. While there’s no PTZ (pan and tilt) the field of view is very very wide and gives more than enough coverage (and this avoids the device being much heavier). You can add “friends” to your Arlo account per the user guide “Friends can view live streams from your cameras, record video clips, view, share, mark as favorite, and delete clips from your library, and take snapshots. Friends can be granted limited access to some of the settings and features on your Arlo account. You can select which cameras friends can see (if you have multiple cameras) and what administrative rights are available to them“ so you don’t need to share your credentials will your kids but you can let them access features. There are multiple ways to actually mount the camera, including a magnetic base for metal surfaces (the mag mount is strong). A nice long power cord (really a long USB adapter and wall wart plug with USB slot) is included. There’s also a wall mount and mounting screws, etc. included in the box, so there’s lots of flexibility. I really like Arlo Q and highly recommend it.

There just great clear and angel view is wide.!!!!

Although wired, don’t have to deal with batteries and has great resolution. But Arlo offering a free 7 days of storage is the biggest and best feature of this product compared to all others.

This product seemed great at first and worked perfectly. Then out of nowhere, geofencing stopped working. I've done everything recommended by others, doesn't help. When I leave the house - geofencing automatically goes to Away Mode. The problem is when I return home -- geofencing will not recognize that I'm back home. While I would recommend the product to others, I will also let them know that geofencing may stop working. Disappointed.

I use this to make sure my elderly parents are ok.

Great camera. Just the right size to look over the entire 1st floor. Easy to set up

Very handy...used it to monitor one of my bedrooms at home.Picture can be adjusted from 720p to 1080p. Only drawback when it's in 1080p is the slight delay

Have had to replace this camera twice, not sure what the issue was other than it would not connect to the router?

This camera is perfect and has all the features I needed. It is easy to control from the app and the picture quality is great. It does everything the product claims. No issues so far.

This product is great giving you a good picture and zoom capabilities. It also comes equip with sound so you can hear everything. You're also able to communicate with anyone who is there! great camera, worht the price.

Easy to connect, it only took me a few minutes to install and to connect. Camera provides great images and the best of all: it gives you the opportunity of communicate in real time with your family at any time.

Have had the camera about a month now and love it. Very easy to set up and just as easy to load the app. For app $200 you get a very sophisticated security camera with quite a few features. Great even for a novice.

These work really well. I purchased two of them. The only issue is with the Geofencing. It is in Beta, so I am hoping with a firmware update it will work better.

I liked the first one so much, I bought another one. That should tell you something. Good for alert triggered recordings that last 15 seconds and stays in the cloud for 7 days. Live streaming is also good.

good for 30 second recording and that is it unless you purchase the full system. very easy to set up and reliable. just the 30 record does not give you much info if you are not there to log right in and go live.

Camera is very sensitive and does a good job of sensing movement. Having a wired power supply is key, since it goes off often and would deplete a battery rather quickly.

MY MOM HAD A STROKE AND I BOUGHT 2 AND WHEN I NOT HOME OR WHEN SHE MOVES AND EVEN MY CAT I GETS A BEEP THIS IS A BLESSING I GOING TO BUY 1 MORE TOO. THANKS ARLO / BEST BUY

The Arlo line of camera are very good. If you need a cam for indoor and and want to save some money this is the way to go.

This camera was everything I needed. Great quality video, has 7 days of free video recording, and discreet. My only complaint is that the live video is quite laggy compared to other cameras.