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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1636 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the Q Indoor 1080p Wi-Fi Security Camera's exceptional camera quality, ease of use, and reliable motion detection. Many also appreciate the included cloud storage and effective night vision capabilities. However, some users have reported occasional connectivity issues and concerns about battery life. A few customers also mentioned the price point and some inconsistencies with geofencing functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,636 reviews
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Good Camera but RETURNED. Doesnt work with Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I received this for Xmas to add to my 4 camera Pro kit. (the one with the base station) While the camera looks great, and the daytime image quality is superb in comparison to the Arlo Pro wireless cameras. The Arlo Q does NOT integrate with the Arlo Pro base station. So when you set it up, you have to have it as it's own entity. Essentially you have to turn it off and on seperate from the Pro cameras and it runs on a WIFI signal, not the signal from the Pro Base station. Night vision was WORSE on this camera than my Pro Wireless cams. So, I returned it and bough the new Arlo Pro 2 instead. Much happier. While it may be suited for others use, I prefer to use my cameras connected to the single base station for ease and simplicity of use. Netgear is well aware of this issue, and has done nothing in almost 2 years to correct it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear, works as expected even at night when the lights are off

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Records motion really good. Havnt had a problem with it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really simple to set up, great quality picture. App is straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Motion detection

    Rated 5 out of 5 stars

    Great indoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great wi-fi indoor camera. Easy to install and set up. Has a great picture quality and ability to zoom in. I like the future that it detects movement and sound and it sends you alerts and emails with a 15 sec video recording.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera. Unstable connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we got the camera for our newborn's room. It records beautifully both video and sound. However, if you log in the app to watch online and then close the app (instead of signing out), you won't be to connect to the camera again for quite sometimes. I wish they fix this problem soon

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Cloud storage

    Rated 3 out of 5 stars

    Arlo Q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. None of these cameras are perfect. Pictures are clear and night vision is good. I like that it stores in the cloud for free even though it's only for 7 days. Doesn't pick up motion as sensitive as I'd like but still ok.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great push notifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just picked up one of these Arlo Q camera's yesterday. I'll Start with the positives. So far, it has been working well. It is very responsive and the camera will pretty much immediately notify you with a push notification if either someone walks in front of it or it hears a sound when it is armed. This is wonderful as the camera is very sensitive and good about recording a 15 second clip if it detects any activity. Another plus was the setup. For the most part, it went smoothly, with the only major hiccup being me not knowing how to disarm the camera while setting it up. It probably took 20 different clips of me while I was mounting and installing the hardware, but I have to admit that once I figured out how to disarm the camera by fiddling with the app for a few minutes this problem was fixed. One negative I noticed was also its responsiveness. As I said earlier the camera was very responsive to sound and movement, but in some ways this can be a problem. I armed it when I went to bed, and it kept notifying me of sounds it picked up on because we live in an apartment and several people make noise throughout the night. I eventually had to turn off my phone in order to sleep peacefully without being bothered by Arlo, but I was pleasantly surprised to find that because it was still armed all night, it had recorded any sound or movement it detected while I was sleeping and was all ready to view in the morning even though I had turned off my phone. The only other negative I noticed about it is that the live feed quality is rather poor for some reason even when set to 1080P quality and always tends to lag about 3-5 seconds behind real time movement. The recording video is fine though in quality and this really shouldn't be an issue in a robbery because you will still be notified immediately that someone is in your house that shouldn't be and watch their every movement with just a few seconds of lag time. Overall this is a solid DIY camera for people wanting reliable simple setup and security without paying absorbant monitoring fees. I would highly recommend it as being one of the best in terms of usefulness and quality + responsiveness on the market right now.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Clearest Camera with sound and talk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of these cameras in another place and was impressed with the night vision, the ability to talk to people you see on the camera, and the 15 second snippets and the ability to watch the scene live. The only thing that would make this perfect if if they had a warning when motion is detected. The clarity of the picture is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for a little over a month now and I like it. I have a clear color picture. I like the free cloud space and that I can download and share images as needed. I'm able to see all around the front of my house which was the purpose of me buying the product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Cloud storage

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Takes a great video. Wide viewing angle. Very good remote app. Adequate free cloud storage. Automatically restarts and connects to the internet after a power failure. Does not work when power goes out.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Cloud storage

    Rated 5 out of 5 stars

    Just as the online proffesional reviews stated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this security camera as an upgrade to my D-Link Security Cameras. They were only SD Video. Why didn't I stick with D-Link? Well I couldn't find them in any of the proffessional reviews. So I had to make a change. The Arlo Camera while not perfect offered excellent performance for the price and I was able to do a pricematch to make it a great choice for me. I looked at the Nest Camera since I own a Nest Thermostat and love it, but the Nest Camera doesn't give you the free 7 day video Cloud save the the Arlo does. The quality of the video is really good at 1080p with option to lower the quality to suit one's taste. Overall I am very happy with this purchase and happy I was able to buy it here at BestBuy with a pricematch.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & easy solution for a single camera need. I wanted to at least have a cam pointed at the inside of my front door so this was perfect. With motion & sound detection it picks up the door opening, someone knocking, when the dog goes to the door, etc...

    I would recommend this to a friend
  • Pros mentioned:
    Cloud storage

    Rated 4 out of 5 stars

    Great video quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason why it got 4 stars It's because it has an excellent resolution and it has a free online cloud. But the only thing was that only one person could view the camera at a time on the application.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 4 out of 5 stars

    Great if you get it on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the camera for about a month now & the only complaint so far is sometimes the camera loses connection to the router and you can't access it through the app. I've had to reboot it once already because it wouldnt connect & my router and wi-fi connection wasnt the issue. Another complaint is sometimes the video image goes black or turns into different colors like its static. these situations have happened once in a month but it was my first home security camera purchase so i can't compare to others. The audio and motion sense works great tho! I'm happy with my purchase :)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good quality video. Easy to use. But expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is good. Audio is ok. It's easy to use and setup but a bit on the expensive side. Also no Smartthings integration yet which is disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Cloud storage, Motion detection

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. Has motion detection as well as zone detection. Free cloud storage for short clips of activity. Time to buy another one. Crystal clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to add an additional camera to the arlo system I purchased a year ago. Have had no problems with arlo, so I bought the additional camera. Great picture quality, motion sensor works great and notifications are received on my cell phone immediately. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Night vision

    Rated 5 out of 5 stars

    High quality, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest WiFi camera I've ever set up. The image quality is excellent, and I'm impressed with the night vision. The user interface on the app and the website are also very nicely done.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection, Night vision

    Rated 5 out of 5 stars

    best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    video quality is great. the alerts are very convient as to what set the sensor off(motion or audio) blacklight vision is awesome. I defintley feel a lot safer while at work.

    I would recommend this to a friend
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