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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are impressed with the camera's quality and ease of use, finding setup straightforward and the wireless functionality convenient. However, some users reported that the battery life could be improved, and motion detection and night vision capabilities could be enhanced for optimal performance. The price point was also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 218 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy setup. Had a few months batteries going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo....

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is easy to use and links well with any phone. I wish they moved around.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Is Amazing and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is not cumbersome and complicated like most other security systems. There are no wires and the cameras run on Lithium Batteries (4per camera). So far I have zero issues and haven't had to recharge or change batteries. The image library is saved to a cloud and the service is free as long as you do not exceed I believe 5 cameras. Feel safe and secure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing when you buy a refurbished product you have to buy an extended warranty with it

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 3 out of 5 stars

    pretty good, one did stop working.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two cameras are working fine. looks like I will need to exchange one of then as the video is purple. The night vision is ok. All three cameras do not work very well when it is dark. I will try to return the bad one to the store even tho it was purchased on line.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    sees all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great system for outdoor use, no wiring needed, easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    great video image.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video image. Bought extra pro 2 cam. love talking to Door bell ringers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little dubious about a refurbished product but seems to be functioning correctly. I had a set of four of the cameras but needed one more, so I ordered the refurbished. There were no new cameras of this brand left. Happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that is universal and connects with my other cameras i have around the house.. great item and i will be buying more

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Good resolution poor surveillance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera picture was great however it was horrible for surveillance. I watched mail carrier come up to the door and walk away long before system sent me alert. Long after he'd come and gone! It did NOT capture him approaching nor walking away. Defeats purpose I don't need camera to alert that someone or thing was there I need it to record actual. I do NOT recommend at all waste of time and money I returned!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good surveillance system. The cameras will not record when detecting motion only alert you. You have to log into the system and manually record when it's too late. I have lost thousands of dollars to people stealing from me and the cameras caught nothing. I would rate this a zero if possible

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, not as good as the Arlo Pro ones, but still good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install but batteries dony last too long..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently own a Arlo 4 camera system and wanted to add 1 additional camera I purchased this camera for a reasonable price and it works well with my system. I must add that I bought my system from Best Buy it was before they came out with all the new models

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install they are great for new users

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indoor/Outdoor 720p Wi-Fi Wire-Free Security Camera (4-Pack) - White Secure your home and keep it safe from intruders with this Arlo security camera system. Four wire-free cameras hook up easily using magnets for quick placement throughout your home, and night vision...

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easiest and most reliable home surveillance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several other home surveillance solutions and you really can't beat Arlo at the current time. Netgear offers an an incredible value without cutting any corners. I wouldn't hesitate sending this to my grandmother because the setup is honestly that easy. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Condition,works from the start.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated on buying refurbished, but it turned out just great and for a great and reasonable price. The Bay Station and cameras are a simple setup and sync. Up and running within a couple of hours (depending on where you choose to set the camera). Easy as can be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to add on to my Arlo pro. It connect easily and delay is not bad. Overall Netgear put the cart before the horse as far as the pro Arlo. After buying the pro we still cannot get the charging station and Arlo refuses to give date of availability.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great wireless camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, batteries are a bit expensive to replace.

    I would recommend this to a friend
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