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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 218 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are impressed with the camera's quality and ease of use, finding setup straightforward and the wireless functionality convenient. However, some users reported that the battery life could be improved, and motion detection and night vision capabilities could be enhanced for optimal performance. The price point was also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 218 reviews
  • Rated 3 out of 5 stars

    Good but limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compatibility with the ARLO Pro series but does not have sound or speaker and is regalia to on batteries as opposed to recharable batteries. Great if you can find for the right application and refurbished. Also 720 not 1080 definition.

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 3 out of 5 stars

    Arlo camera ( regular camera)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an add on to an arlo pro system. The price was good but the quality compared to the arlo pro camera is at best mediocre. Spend the extra money on the pro series camera. Night vision is also sub par .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great remanufactured product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this camera to cover a final area around the building I manage. This works as well as the brand new items. Would recommend that people buy these seeing as there not any different then a brand new camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this camera to replace a failed (red picture) camera. This refurbished one is nice on the outside but has a green vertical streak down the left third of the picture.....not a big deal, but not correctly refurbished. Good system overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to know what is going on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to know what is or is not going on in my house.

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 5 out of 5 stars

    Added to my Previous Arsenal of Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is at night it doesn’t show outside my window. Could be the reflection or not. So I moved it from this location, so it could continue to work to it’s outstanding capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added more cameras so I can see more of my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't fear the refurb...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned one camera for this Arlo gen 1 system and I felt it was high time to get some more. I pondered on a new unit, but getting this the refurbs saved me some green and they work great. I have all the major angles of my home covered and some piece of mind.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Motion detection

    Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one camer that has lost color. One camera that senses no movement (car in the driveway and I pull out it bows not register. Pull in does not register.). One camera is too sensitive which kills your batteries super fast. Overall if you want a camera to look at areas but that is not reliable for seeing actual movement and monitoring then this is your camera. I will be buying a different system as this one is absolutely worthless

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great arlo keeps me safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again I have five outside on my property can look it the cameras on iPhone or iPad or computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera, with disposable batteries included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one previously, that would not connect to base station. This one from Best Buy works great and connected t base station first try. Thank you Best Buy!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Meh...it works...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an early model it works ok. Battery life is horrible. Did I mention it was horrible. Well it is. Plan on spending a hundreds of dollars a year on batteries if you have this in a location with activity. We switched to rechargeable batteries. It works just fine with rechargeables . Buy the new models with sound and comms option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Appears to be high quality cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at many reviews from other Best Buy customers all of which were positive. System was very easy to set up and up to this point everything is operating great. A plus system for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant in purchasing this camera as some reviews listed problems with it but after having it for 5 months I can say that it is a great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    just what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ARLO system is so easy to set up and use. We use it for outdoor security. The motion detection feature works great. I now have 4 cameras in my system

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first security camera system. I didn't know what to expect with refurbished system. It's exceeded all my expectations. And excellent prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished as good as a new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 others and wanted to cover another part of my house so decided to try the refurbished. Works like others. Since on Wifi not as good as hardwired but no option for me. App works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was very easy to setup. Can be moved to any location with-in reach of the network, can be turned on / off anytime. Great setup.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not two way audio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this product is a two way audio camera since the app has that option. Should not view your camera too often to save the batteries.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I bought the refurbished option. It shipped fast and everything was in new conditions. It even shipped with batteries. As for the Arlo itself, it has limited capabilities. The "up to 25 ft" motion sensing is closer to 5 ft than 25. It recommends mounting 7 feet high and pointing slightly down, but if you think about that, it limits where you can put it. These cameras are great for little city lots or in the house, but if you want them around your property, you are going to find it difficult to get them to trigger. Battery life is terrible on these, even with the image quality dialed back. They take expensive camera batteries. If you try any off-brand or rechargeable, it voids your warranty.

    I would recommend this to a friend
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