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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 18 reviews

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78%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Refurbished Pro 4-Camera Indoor/Outdoor Wireless 720p Security Camera System, but there are some concerns about the connection. Some customers have experienced spotty connections at any distance, which can be frustrating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Rated 5 out of 5 stars

    Great alarm & camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, i bought this camera system due to some neighbors that like to get into my cars at night. Originally I thought it was just going to record movement.....but soon realized that it did soooooo much more. It records and saves to the cloud, has EXTREMELY long battery life and you can also speak through it! Does the job and MUCH more. Very happy with my purchase. And also like the option to add other pieces to this in the future like the doorbell or an extra camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the cameras have been great! They were very easy to set up. The picture is clear, even at night. The only thing that sucks is that the motion detectors get set off by weird things like shadows,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for and a lot more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras did not cost a lot of money so we didn't expect to get much. We were wrong. We spent more time opening the box than we did putting the cameras in place. The cameras are effective. You can adjust the lighting and the infrared at night is really nice. We did not pay a lot for these but we got so much more. I am very happy with our purchase and recommend them to people that do not have a lot to spend but still want security cameras that work well. I love that my phone can keep an eye on everything on demand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these cameras, I wish the charge last longer but the cameras are wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many outdoor cameras over the past 5 years. Have encountered many issues with WI-FI dropouts IP addresses intermittently working and overall bad reliability. I have installed these Arlo Cameras a month ago and worked fine since, no dropouts or signal loss , excellent image quality! Highly recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    arlo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having problems,,,, keeps disconnecting,,need to call arlo tech service ,,,, best buy not able to help. i hope i can get it working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo - Refurbished Pro 2-Camera Indoor/Outdoor Wir

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, have a system already now for several years, please with Arlo, no need for monthly service, can set up with IFTTT for notifications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, works as described, the only think that needs improvement is the sound feedback, it lags a bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works. Sometimes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Sometimes. They pixelate a lot and I have an excellent WiFi signal...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera ease

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wireless aspect. I can move them anywhere i choose and not limited

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good to very good depending on replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have on camera that doesn't work, is this exchangeable at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo has been a Favorite for all my Clients

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has been a Favorite for all my Clients who use security cameras. Easy to install and great monitoring features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug and play ! Very easy to use ! Love this highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used but great and easy to use . had to upgrade the version.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cameras will not connect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the certified refurbished Arlo pro 2, in hopes of getting a great deal they do not connect to the main base or app I tried at least 20 times no exaggeration. I tried customer service... no response m! Unfortunately I’ll have to return these things!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them and they didn’t work had to return them glad that I could get in store credit

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Better and cheaper options out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection is spotty at any distance. You have to use their hub which just adds another component to break. Quality isn't up to what they claim. I dumped mine and went with a Wyze system. 1/3 the price, quality is similar. I did have to run power to those, however, it was well worth it. Arlo's battery changing is a pain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If this is a 720P Arlo 2, then it gets one star...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...because if they reduced the 1080P which Arlo 2's have when they refurbed it, it is essentially now an Arlo Pro - not a Pro 2. They either need to change the name of this product, or change the description, because Arlo 2 are all 1080P.

    No, I would not recommend this to a friend
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