Customer Ratings & Reviews

Highly recommend the device as your Wi-Fi router is capable of handling 650 gb of speed very reliable and the signal strength is very strong extends to multiple rooms

Purchased to avoid renting Modem/router from Comcast. Works well, but does not handle phone service through Comcast. Perfect and a great price if you only need modem/router.

Haven't had any issues - connecting to approx 3 devices. Super easy to install/set-up! Works great with Spectrum wifi (returned their modem to use this modem/router combo). This was actually cheaper than all other reliable combos I was considering to purchase.

easy set up - plugged in, used code - wifi works fine for all devices

I had been renting a modem and router from Spectrum for years. I finally decided to cut my monthly cost down. This combo also is FASTER than theirs. My speed went from 300 to 400. The setup was very easy. One quick call to Spectrum and I was ready to go.

Easy set up and instructions, worked right out of the box.

It wasn’t what I needed bc I just needed a router but the app and set up was easy and it was a good price.I’ll keep it as a back modem if my Spectrum one goes out.

This Arris Surfboard AC1600 cable router works as well as Comcast's router they supplied. Had no problems with the self install and activation. Plus I will save another monthly fee. This will easily pay for itself. Easy pick up from Best buy. Never left my car.

My 5 year old Netgear still worked great for me (used with Comcast/Xfinity) but my son moved in and is a gamer so... I needed more bandwidth and speed to accommodate both of us using multiple devices. I bought the Arris because of the 5G capability and upgraded my Internet service. Of course, we don't get the full advertised speeds but the Arris delivers plenty for us to share fully wireless with the modem set up in a different room. Considering he has always insisted on connecting via ethernet, that's all I could ask for. The directions weren't as clear as they could have been but since I have done my own previously, set up was pretty simple. I'm more than satisfied.

I needed a new modem and this was being sold for a great price. I don't have gigabit so why waste money on one of those modems? As stated, It is a wireless router with 2 wired LAN connections. My Router was really old and also needed to be replaced; "free" bonus upgrade! Wireless set up for my phone and printer was super easy. Make sure you change the default name/password on it so you neighbors don't get free wifi.

The router/modem was extremely easy to set up. it works well in my 1339 sqft condo. I can stream my tv without delay, even at a low 25 mbps. I don't do anything technically complicated - only tv streaming, and laptop, so no great demands on it.

Needed a router to replace one I was renting from Xfinity. Glad I picked this one up - affordable and works well. It's small enough to sit on my desk and I'm happy to not have to pay a rental fee from my ISP now.

Very satisfied, glad it was a router and modem all in one. Love how the app for it helps you check signal strength around your home. Also was pleased with the price of it and the quality as well.

Great price, and it gets rid of the monthly recurring rental costs from Cox. It was easy to install, and since it is on Cox's "compatible" list, it was easy to activate. It does NOT have a WPS button, but has a virtual button in settings.

The SBG10 modem/router is a solid performer that will pay for itself over the course of a year. It was easy to install and works as advertised. The technical support afforded by Arris is superior and there if you need to ask any questions. Works great with WOW.

The device has been running strong and steady since I bought it. Easy to install and easy to reset when service issues require it. Running 7 devices at once with no issue. Will definitely get this brand again if/when this one gives out.

When my Motorola router/modem conked out after 7 or so years I chose this model to replace it. It was easy to set up and the signal reaches to where I need it to go. So far, I'm pleased with my purchase.

Bought this for my girlfriend so she wouldn't have to rent a modem from Comcast for over $150 a year. This thing works great....11 months in without a hiccup. Payed for itself long ago. Great coverage for 1200 square feet.

I like everything about this store and website! I had a fantastic experience with in/out of store customer servic. They have quality products and fast shipment! I purchased the Arris Surfboard Cable Modem & AC1600 WiFi router and its the best decision ive made! It was very easy to install AND it provides excellent coverage! Since ive been using this product, i haven't had any issues. I am a pleased customer @

This is the 2nd ARRIS Router I have purchased. It is powerful, does not lose connection like others, and works seamless with Comcast service. It is small enough and thin enough to hide in small places so it is not visible.