Customer Ratings & Reviews

This router works great, easy to hook up. Very strong.

Easy to install, simple and small size. Good range for wifi

Didn't work for us because my son did gaming and the more expensive Arris seemed to work a lot better with his Xbox so switched it out for that one but worked great for my work stuff and tv. Great price for that!

I have been using this for three weeks with no problems. It was easy to set up. I use this mainly for my laptop and TV. So, this works for me in my small house with a few devices. I do not know if it will work long term because I bought this item only four weeks ago. It seems to be a good product but time will tell.

I bought this to save the monthly Comcast fee. I’ve owned it for almost one year with 0 issues. It was easy to set up, and it’s just worked consistently since then. I definitely recommend it.

Good speed, good range, and easy to install. I like it.

Tried a Netgear modem/router before this one, and even though it was advertised as working with Xfinity, I could never get it to work. However, this modem/router from Arris was very easy to set up and worked right away.

I like everything about this store and website! I had a fantastic experience with in/out of store customer servic. They have quality products and fast shipment! I purchased the Arris Surfboard Cable Modem & AC1600 WiFi router and its the best decision ive made! It was very easy to install AND it provides excellent coverage! Since ive been using this product, i haven't had any issues. I am a pleased customer @

Excellent Wifi router. I receive fast internet. Set up was good!

Excellent product no issues whatsoever Just what I needed Easy to connect

It wasn’t what I needed bc I just needed a router but the app and set up was easy and it was a good price.I’ll keep it as a back modem if my Spectrum one goes out.

This is a very simple device to set up install in manage has an app to access the router making it more convenient and easy to access there are a lot of control you don't see in some basic routers plus the range on it is quite astounding

I needed a new modem and this was being sold for a great price. I don't have gigabit so why waste money on one of those modems? As stated, It is a wireless router with 2 wired LAN connections. My Router was really old and also needed to be replaced; "free" bonus upgrade! Wireless set up for my phone and printer was super easy. Make sure you change the default name/password on it so you neighbors don't get free wifi.

Purchased to avoid renting Modem/router from Comcast. Works well, but does not handle phone service through Comcast. Perfect and a great price if you only need modem/router.

I was apprehensive at first but the product turned out to be great. Great speed. Easy to install!

I have had this modem/router for 2 years with 12+ devices on it and has been very good. Range with doors closed is a bit throttled but does well still.

Works great to replace the Xfinity modem and stop paying their monthly charge for equipment.

Haven't had any issues - connecting to approx 3 devices. Super easy to install/set-up! Works great with Spectrum wifi (returned their modem to use this modem/router combo). This was actually cheaper than all other reliable combos I was considering to purchase.

I had been renting a modem and router from Spectrum for years. I finally decided to cut my monthly cost down. This combo also is FASTER than theirs. My speed went from 300 to 400. The setup was very easy. One quick call to Spectrum and I was ready to go.

Works great, good signal from a distance & get the speeds my provider said I would get. Only bad part is it doesn’t have enough Ethernet ports.