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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 173 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the SURFboard 8 x 4 DOCSIS 3.0 Voice Cable Modem's ease of use, affordability, and strong performance. Many appreciate its straightforward installation and the inclusion of a phone jack for those needing home phone service. Positive feedback highlights its compatibility with various internet providers. A small number of users noted the lack of Wi-Fi capabilities, requiring a separate router.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 173 reviews
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and no issues transitioning services from my previous one provided by the cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay 10 bucks a month to optimum when you can buy one for a 100 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for my Optumim service but I had to change it for faster internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comcast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price! Comcast only has certain modems that work in my area and this was the cheapest that works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value to replace rented cable equipment. Pays for itself very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product but I needed something with a little bit more power

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this to avoid $10 a month rental fee for Optimum acct. works for phone and internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called optimum custoner service they connected new rauter for me. Works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Correct inquiry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money on buying my own router that fits with Cablevision system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the standard modem the cable companies supply

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product likes everything about it. Great for phone and internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves Me the $10 a month fee cablevision wanted to rent a modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Outstanding. Works great with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop Paying Optimum to RENT their Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact item they are charging $10/month to rent (and never own)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment and service is very good is working well no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not work for what I needed it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my phone and internet but it did not work with my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped us cut out paying a monthly rental fee with carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly with Optimum/Cablevision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine with Optimum voice and internet service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good piece of tech, BUT, it seems that I made a error in purchasing it. I actually needed the same piece but with wi-fi installed in it, and this one does not. oh well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not ok for optimum / altice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As per Altice tech support Model TM822 is ok this model TM822R is not compatible.

    No, I would not recommend this to a friend