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$256.05

Customer reviews

Rating 4.3 out of 5 stars with 395 reviews

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Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.3 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 395 reviews
  • Rated 5 out of 5 stars

    ARRIS Modem router combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats paying a rental fee from Xfinity. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice router. Better alternative then paying 15$ to xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to talk to someone that knew what they were talking about.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with xfinity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity advertised this model as compatible. First two weeks it worked great. Then it stopped working - after two calls with xfinity and having a technician come out it still doesn’t work properly. The internet speeds when using a direct line ethernet cord starts out high then drops to nothing. Mobile devices connected to the wi-fi have slow speeds and no speeds - both spouse and i turn off the wifi on our phones while home daily so we can have internet access. Macbook air - i tether to my phone. Video calls drop out in the middle if connected to wifi and have to use cellular network on all devices. After 2 weeks cant return to best buy and the support from company is nonexistent. If you have xfinity as your internet provider DO NOT BUY.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the worst routers I’ve ever owned. I only bought it to replace my 10 year old router and I wish I hadn’t. The old router was much more reliable than this junk. I have to restart the G34 every morning out of fear that the connection will drop in the middle of important work, and it still drops anyway! Save your money and get something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem works really good and save money on Xfinity not paying monthly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This constantly drops out and has to be rebooted. If you search this model, you will see that many people have the same problem. This should be removed from the market as it clearly has design flaw. Dont buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arris WiFi 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Highly recommend. Best choice. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and set up. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hook up and compatible with my internet 3.1 Docsics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns out I didn’t need the product but customer service was fantastic..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Value for money. I would definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not use it seemed ok pricy but it was a going to replace another

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problems with cell service while connected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When connect phone to WiFi. Phone calls would not come in. Didn’t start having this problem til I got this router. And stopped after I replaced this router

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I wouldn’t buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but it freezes up my Internet, kind of disappointed. I think they’re just making these things cheaper and cheaper so they can still charge an arm and leg for something.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home Internet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice! I highly recommend it! No more connection issues!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Challenging setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was challenging due to setup URL not being secure (HTTPS). Then the wifi connections would not stay connected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it wasn’t what I needed I can’t speak on it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Have to restart every day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please check many reviews before buying. Everyone has the same issue of having to restart pretty much every. Single. Day. :) Drops connection a lot

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 2 years the internet began cutting in and out losing connection ever 5 minutes. Would have to unplug router/modem, it would work for a day or 2 and then break again

    No, I would not recommend this to a friend
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