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  • Front. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Angle. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Left. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 11. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 12. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 13. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 14. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.

ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black

Model:
G34
SKU:
6480358
Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 314 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, ease of use, and speed of the SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo. Many find it easy to set up and appreciate its slim size. However, some customers have reported connectivity issues and weak signal strength in certain areas. A few customers also mentioned that the app is not very intuitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 314 reviews
  • Cons mentioned:
    Connectivity

    arris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was pretty easy. What I don't like is that we get kicked off the wifi a lot and takes a long time to reconnect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Surfboard Arris

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. 2 in 1 with Wifi 6. Can monitor devices on your network via the app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Wi-Fi router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful it works perfect. We haven’t had one problem with us since we hooked it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Router/modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was exactly what we wanted. It is doing a great job for what it was designed for.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Arris surfboard modem/router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are satisfied with this purchase. We’re getting good coverage and it was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Needed an update.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of a pain to set up initially but after that it's worked flawlessly. Good choice for Xfinity gigabit.

    I would recommend this to a friend

  • Easy to setup, works perfectly and it’s MINE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled to return the two Xfinity TV boxes and router I’d been renting for years and had most certainly paid for a million times over. XFINITY’s last price increase included an increase on all that old equipment - that was persuasive enough for me. Wish I’d known about this option sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works well. It’s compact. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got working it works great the price wasn't bad iam not tech savy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Arris modem router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem router combo. It is working good, seems to be very stable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really fast, connection is very secure. Boots also very fast. So far no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Compatible with Comcast wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Comcast customer. I had to replace my modem and this was recommended. This works perfectly with my internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    ARRIS Surfboard Modem Wifi Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and change passwords for the 2.4G versus 5G service. It meets my needs for wifi/internet/streaming services. The sales associate at the Martinsburg Best Buy was knowledgeable and helped identify a router to match my requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Arris G34

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it up and running for several days now and it is great - very fast. The only issue I can add is the mobile app to get it installed was glitchy and caused some stress but once I was provisioned by my ISP it was a piece of cake to get it going.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great using Comcast/Xfinity internet in my 2 story 1,700 sq ft home. No longer $15/month modem charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy set up and wide reach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not good at setting electronics up up this was a breeze. Wi-Fi is available in every room. Streaming is easy, without slow downs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything i was hoping for. looking forward to carefree use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Arris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the upgrade from my old arrris to the new arris . It work great

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Great price for 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install for someone who has no knowledge nor cares to have knowledge in the techno world. You do have to have your service company out to sync it. Has a very strong range in my 1942 brick home, which my last modem router did not have as strong of an output.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great gaming modem/router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem/ router combo. Had to recently upgrade because my previous one was 5 year old and this one has exceeded all expectations. Great for gaming. Well above 400mbps which works perfect for my apartment

    I would recommend this to a friend
Page 5, Showing 81-100 of 314 reviews
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