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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 270 reviews

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90%
would recommend
to a friend

Customers are saying

Customers frequently mention the ease of use, strong performance, and reliable setup of the SURFboard Dual-Band Wireless-AC Router with DOCSIS 3.0 Cable Modem. Many appreciate its extended range and strong Wifi signal, leading to improved connectivity throughout their homes. Positive feedback also highlights the dual-band capabilities and consistently strong connection. While some find the price to be a bit high, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 270 reviews
  • Rated 5 out of 5 stars

    Great Moem, easily installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked as advertised, and I would buy other products from this company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ROUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice router with good coverage..can i improve more in this amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought wouldn't work. The second one I picked up works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty fast no problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for gaming household we have 4 streamers in our house in Cali

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for my purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says it does and does a good job for what I need it for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to save some money long term with Comcast and buy this. It is the worst router, had to buy extenders for a townhome. Constantly drops connections. Slow speeds, very poor product

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the fastest modem combination I have bought, and I love the USB port

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cable modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem, make sure your cable provider supports it before you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real AC with 8 channels and other true features....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up router that has strong reception. A great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade. Easy to install for a none techy person!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 1 out of 5 stars

    Forced McAfee software a pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was easy to set up and worked great for the first few months, then Arris made a deal with McAfee and without my permission added it to my router. Read online to turn off the Firewall on the router to stop the McAfee software, since I have much better internet security already installed. McAfee actually filtered my access to my antivirus software website. Arris needs to remove this software, I feel I wasted my money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my recent best buy purchase was definitely worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally updated to a faster WiFi combined system. Decent setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceed my spectations. I definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I works just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much. Very nice, works like its suppose to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best i have used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well over my house and out side. the wifi is best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up activated it on Comcast works extremely well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to replace my defective router.. works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem/router. Easy to install. Very powerful.

    I would recommend this to a friend
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