Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $194.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 270 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers frequently mention the ease of use, strong performance, and reliable setup of the SURFboard Dual-Band Wireless-AC Router with DOCSIS 3.0 Cable Modem. Many appreciate its extended range and strong Wifi signal, leading to improved connectivity throughout their homes. Positive feedback also highlights the dual-band capabilities and consistently strong connection. While some find the price to be a bit high, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 270 reviews
  • Rated 5 out of 5 stars

    So far, so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always had trouble connecting TV in one room upstairs but now there's no problem what-so-ever. Unfortunately our Sony TV keeps forgetting about the wireless network after we switched to this one though. I think it's the TV, not the router, because everything else in our household has no problem remembering the network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great wi-fi gateway for advanced users

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set. The range is very good. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS - SURFboard Dual-Band Wireless-AC Router wit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - SURFboard Dual-Band Wireless-AC Router with DOCSIS 3.0 Cable Modem ARRIS - SURFboard Dual-Band Wireless-AC Router with DOCSIS 3.0 Cable Modem Connect your whole house to the Internet with this powerful ARRIS SURFboard cable modem. This device also functions as a Wi-Fi router and supports speeds up to 1750 Mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best upgrade I made.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this router because it is a dual. It did speed up my access to the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great DOCSIS 3.0 cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOCSIS 3.0 modem provides gigabit speeds and use 802.11ac. Great speeds and range

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nice deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity and speed are very stable, the device is easy configurable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Specifically SBG-7580 review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are reviews for other Arris modem/router on both BestBuy & Amazon. SBG-7580 being so new in Jan 2017, does not have too many reviews specifically. As a modem.router, worked fine out of the box . It better since it is priced at 225. The router URL & the user guide had no mention of the USB port. I called the surfboard CSR & after a while they admitted that they don’t support USB. The CSR had no idea if they would provide a future firmware update to support USB. The default interface at the router url is okay. The range is not as strong as my previous router Netgear AC1900. But I bought this to future proof with a 1GB download speed plus modem/router, though now i only upgraded myself to 100 MBPS on comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works well!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because our existing router is really weak, even a room away. This has fantastic range, and we've had absolutely no problems with it. And it gave us more ethernet ports, which we were really needing. All around a great wifi/router combo. We won't be needing a replacement for a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Hi speed router + cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo unit is fast as same as advertised. It is easy to use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best modem/ Wi-Fi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the best modem/ Wi-Fi combo. I thought my internet provider might be throttling my connection so I bought this modem and my internet performance has skyrocketted. It turns out the modem provided by the cable company was under utilizing the performance I was paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Router and Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this 1GBPS Arris modem and router and i liked the internet speed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    pretty good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems better than time warner and mediacom boxes save yourself the 10-15$ modem lease and just get this one because after having it for 1-2 years it will be worthwhile make sure to clean the insides every 6 months or else your product will overheat just a tip from an IT specialist

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    I Like It! I've No Complaints About It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Product, very fast and reliable, it doesn't heat up at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best router ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up, taking full advantage of my internet speed now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid Unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do a Lot of Work from Home, running a Citrix Secure Platford. With Comcast Xnifinty Internet. Unit runs like a dream with both the 5G and the 2.5 settings. With over 10 devices with two people in a 975 SQ FT Apt, you cannot beat this router. Saves you 120.00 a year in rental fees

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is really fast and really simple to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use + set-up + reliable + affordable in the long run

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great router combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install great speed. Fast video and movie downloads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Saves money than renting modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, easy to set up, no complaints. Saves tons of money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works PERFECT With Comcast Xfinity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pefect. I am paying for 150 MB download speed but when I check speed test sites I get over 179 average. VERY Fast! WiFI is great too. 7 Devices connected at all times. Steaming and gaming constantly from the entire family it NEVER a slows down!

    I would recommend this to a friend