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Customer Ratings & Reviews

Your price for this item is $194.99
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Customer reviews

Rating 4.5 out of 5 stars with 270 reviews

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90%
would recommend
to a friend

Customers are saying

Customers frequently mention the ease of use, strong performance, and reliable setup of the SURFboard Dual-Band Wireless-AC Router with DOCSIS 3.0 Cable Modem. Many appreciate its extended range and strong Wifi signal, leading to improved connectivity throughout their homes. Positive feedback also highlights the dual-band capabilities and consistently strong connection. While some find the price to be a bit high, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 270 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleased with item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new router to replace the one I was renting from Comcast. The salesman I talked to recommended this one. I am very pleased and it was easy to set up, especially for someone like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect super fast .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is super cool the connection works better . And I don’t need pay the internet company monthly for rent the routers

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fast and easy to set up and get started. Finally getting the speed that I pay for from my internet provider. I have a 2 story house and get good coverage on the wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy set-up right out of the box. Had WIFI up and running in a few minutes. Works well with Comcast / Xfinity. No problems or issues for the 5 days in use so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for Us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a short setup between my ISP and I, the device works perfectly. I love the improvement! Would recommend this to anyone with moderate to heavy use in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem and wifi router in order to get rid of my cable modem. It has been an excellent choice. No problems and I have had no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well on Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem with built-in wifi works well with Xfinity service. Old modem used to drop ipads and iphones constantly. No issues since I replaced it with this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router for phone internet and cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I switched cable providers I wanted a better router than what is usually provided. I also didn't want to infinitely rent one. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and configure. It is fairly slow for wifi to start working but I think it is because the cable modem starts before the router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great combination modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than the router I replaced and since it is a combination unit there are no compatibility issues between the modem and router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older SBG gateway and modem combination with this one. I could not have been more happy with the purchase. The other was prone to interference and drop outs but not this one thanks to the dual band wireless. This device broadcast BOTH 2.4 and 5 GHz so it will work almost every wireless device. If you are having unstable connections and you have a mix of new and slightly older equipment this will work for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed our lives.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now we have a good signal throughout our house. No more Netflix buffering. Google casted content is seemless and works as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in need of a different modem because our old one wasn't working correctly. This is a a fast modem and works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy setup and works very good with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to Comcast internet to get faster speeds. This combo router allows multi-users to be online without much loss of speed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item sets up quickly. I liked the button that allows quick set up of devices without needing to enter a long pass code.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product!! Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/ modem is absolutely worth the money! It was easy to install and set up. Couldn't ask for a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! Used with my cable ISP and it instantly boosted my speed to greater than the maximum for the service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This is a great COMBO modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the day one I connected it, It is working like a monster. No issues at all and getting full speeds. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this modem for two months and so far it's working lightening fast. Wish Charter/Spectrum was able to keep up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed the modem. Seems to work fine. This brand of modem in the past has always been very reliable.

    I would recommend this to a friend