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Customer Ratings & Reviews

Your price for this item is $132.99
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The comparable value price is $189.00

Customer reviews

Rating 4.1 out of 5 stars with 518 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ease of use, attractive price, and compact size of the 11.6" Chromebook. Many appreciate its lightweight design and long battery life, perfect for portability. However, some users note that performance could be improved, and there are limitations regarding memory and compatibility with certain applications. The screen's reliability has also been questioned by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 518 reviews
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    decent Chromebook for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent Chromebook for beginners. the only drawback is that it often freeze up and need to be rebooted.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight chromebook that has a good video and mic. A little hard to see the keyboard in low light.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Working great so far. Easy to set up and use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for a week or so. Up to this point it is easy to use, VERY fast, graphic card can handle all the games that I have played on it. My only knock as small as it may be is that the keyboard, especially the space bar is very loud. You know when you have pushed the space bar, no doubt.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price on an open box item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box item for a gift for my grandson. The price was right and I added the extended warranty. The Chromebook looked new other than the lines from being cleaned. I wrapped it in a case I purchased and no one else knew it was an open box item. So far, all is well with it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very compact and perfect for the kids to do their work on and for me to write.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 3 out of 5 stars

    GREAT!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is wander full is fast easy to use and great price

    I would recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Mary,

      I'm happy to hear that you are enjoying your new laptop. That is exactly the kind of experience we want all of our customers to have. Are you having any specific issues that would reflect a 3-Star review? If you have any general or technical questions, please email me at [email protected] and include case #N200752988 for reference.

      ​Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for kids

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son use it for school, is easy to use and good for school

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. It was the last chrome book around. It works very well for her online schooling.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really good chromebook for being refurbished. Screen stopped working though.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    It is good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashes when on Zoom and using YOUTUBE or having other tabs open. Something with the CPU and memory. It doesn’t happen daily but at least 2-3 times a week. But especially with online school and students using multiple platforms with Zoom it makes it a little difficult when this happens. Other than that it’s a good Chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer so far, i just purchased it today 06.23.20/ Virus protection was included with my purchase however it isn't compatible with the laptop, sooooooooo why was is provided?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to the beginner’s and very user friendly

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    Nice Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook works great! It is quick to load, the screen is clear, the audio is fine. Works as well as previous chromebooks. Only issue - screen went dark during the first week of use and we had to perform hard re-boot. Not sure why this happened. + Hope it doesn't keep on happening.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just what she needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to use for her online schooling and it’s working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a friendly and wonderful labtop for young kids. I highly recommend this labtop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for personal use school and home.Easy to transport around. easy to pack away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my 10yo. No right click option is different. Good value. Will suffice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Cheap but adequate quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid laptop! Small and versatile, perfect for a home schooler!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my daughter who was studying to be a nurse. This laptop was everything she needed for less money than Dell or HP. It has a nice crisp display and plenty of power for the type of use we were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Chromebook for online schooling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Chromebook for the money. Works well for schoolwork from home.

    I would recommend this to a friend
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