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Customer Ratings & Reviews

Your price for this item is $191.99
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Customer reviews

Rating 4.2 out of 5 stars with 152 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the lightweight, compact design, affordable price, and long battery life of the 11.6" Laptop. They find it easy to use and suitable for basic functions. However, some customers have concerns about its slow performance, limited storage, and small RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 152 reviews
  • Rated 4 out of 5 stars

    very basic every day web surfing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for checking email,ordering on line and basic functions.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for the money. Very light and easy to carry for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my niece who’s in high school, she couldn’t thank me enough for such an amazing gift, saying it works perfectly and all her friends working on getting the same

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does Not Come With Windows 10 As It Claims

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BE FOOLED BY THE FALSE ADVERTISING. THIS COMPUTER DOES NOT COME WITH WINDOWS 10. Despite the fact that the specifications claim that it comes with Windows 10, and despite the fact that if you reach out to Best Buy customer support they will promise you that you that it comes with Windows 10 -- it doesn't. It comes with Windows 11. Best Buy refuses to honor the fact that they are advertising this computer as coming with Windows 10 or to change the specifications so that they will be accurate. I will never make another purchase from Best Buy again. The computer itself is okay. But Windows 11 is borderline unusable, and the customer service I received from Best Buy after being literally *promised* a copy of Windows 10 and then refused it is atrocious. I will *NEVER* do business with Best Buy again, and I will be encouraging my friends and family to do the same.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for everyday light tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for basic tasks. Check emails, edit MS office documents, impressed by its multi-tasks capabilities and Windows 11 works great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Niiccee!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the battery stays charged for a good amount of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FOR MY DRIVERS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRODUCT THAT IVE GIVEN TO MY DRIVERS. I PURCHASED THESE LAPTOPS FOR SUBMITTING DOCUMENTS. AND THEY WORK GREAT.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has been a godsend. I am so glad that you had this wonderful, and affordable, item for me to purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer for the price. You can't use it for softwares that requires a lot of RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Dave's Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great ! Simple and easy to use. Just the must have item in the house. My family love it.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it. Perfect. Love the size. Just easy to carry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NO SD card slot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop does NOT have a SD slot as indicated. It only has usb3 ports and one USB-C

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CHLOE'S GIFT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my 7 yr old niece. She was VERY PLEASED

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lap top#1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a small lap top to use for my pleasure and this one is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Computer with ease of Portability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Brother to have portability in his computer. He is really enjoying it

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will get what you pay for with this laptop. Within a few days, my cpu was already maxed at 100%. You cannot have more than 2 things running at any given time other wise you are going to deal with incredibly slow speeds. The touchpad is hard to use and the calculator function on the touch pad constantly opens the calculator. It’s not the worst laptop for its price but after owning it for a month I am giving it away and spending the money on an actual nice laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Civertx,

      We do understand your disappointment and the inconvenience if you are experiencing slow system speed or performance issue with the laptop.



      Certainly, the laptop was designed as an entry-level computer that runs basic and light computing applications like web-surfing, emailing and word-processing without compromising system stability and performance. This issue is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptop will do several system reboot, black screen temporarily or restart during the update process. Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. Keeping Windows updated will maintain optimum system stability and performance.




      If the above-mentioned steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. While accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance.



      If you need further assistance, please email me at [email protected] and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Laptop , small and Convenient great to take a long in a small bag

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS-11.6 Laptop - Intel Celeron N4020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really excellent choice for the young member of my family. Very simple to use and learn. Very inexpensive way to satisfy my kids curiosity with this equipment. Highly recommend it to young adults too,

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    ASU laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product and easy to operate. The numbers on the laptop are beautiful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT TOOL.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tool for kids I will advise people to get that for the practice period. learning tool.

    I would recommend this to a friend
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