Customer Ratings & Reviews
- Model:
- E410MA-211.NCR-BLUE-11
- SKU:
- 6469396
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 3.7 out of 5 stars
- Display
Rating 3.9 out of 5 stars
Customers are saying
Customers have good things to say about the price point, ease of use, battery life, lightweight design, and budget-friendly nature of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC - Rose Gold. Some customers have mentioned that the laptop runs slowly, but overall, customers seem pleased with their purchase.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible laptop. Not worth the price. I knew going into it that going on the cheaper side it wouldn’t be the best. However, this is far worse than what I was expecting. You’re basically watching paint dry with getting anything to load. I only use this laptop to check emails, watch YouTube. The bare minimum.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Creid,
It's regrettable to hear that the unit didn't meet your expectations. This is not the kind of experience we want our customers to have. Have you updated the Windows OS? Please attempt the steps below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to give a quick resolution to your case. Your feedback is essential as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042398/
Piece of junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never buy a computer from ASUS again. I purchased this laptop and the volume is EXTREMELY low. Best Buy wouldn’t exchange it and ASUS wanted me to send them my laptop with no loaner which would cause me to miss numerous class assignments.
No, I would not recommend this to a friendSolid hardware ruined by bloatware.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus bloatware comes back through Windows update, so even a fresh install of Windows doesn’t help. I guess the only way to get bloatware-free Windows laptops these days is to buy from Microsoft.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that you are not pleased with the bloatware apps. Usually, you can uninstall within the program and features section. If possible, can you please provide me with an image of the bloatware apps? You can reach me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Ugly laptop. Not same laptop pictured.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MIt is NOT aesthetically the same laptop as advertised they changed the design. It’s ugly. Will most likely return. This advertisement needs new pictures. 0 stars do not reccommend.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Aestheticallydispleased,
We're sorry to hear about the unfortunate experience you're having with thos model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Memory not upgradable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little laptop but description is wrong, memory is NOT upgradable so probably will need to replace in a year as requirements needed increase.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TechNerd,
Thank you for sharing your feedback on this model. All products by ASUS undergo intensive quality control testing and inspections before shipping. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Windows 11 S mode nightamare!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't take it out of windows 11 S mode!!!! S mode is like a jail for your computer! can't install almost anything!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Leop,
We're sorry to hear about the issues you're having Windows S mode. We would recommend that you follow the steps below.:
Press Win+R to open the Run prompt.
Type msconfig and hit the Enter button.
Switch to the Boot tab.
Remove the tick from the Safe boot checkbox.
Click the OK button.
Restart your computer.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Bad computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer isnt working. It keeps cutting off. Someti Es I cannot get it power up
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rhonda,
We're sorry to hear that you're having issues with your computer powering on.Please allow us to make your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below to resolve this issue. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook] Troubleshooting - Notebook cannot power on and shows black screen: https://www.asus.com/support/FAQ/1014276/
Trash
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 6 months. You get what you pay for. Trash
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Honest,
We're sorry to hear that this unit stopped working for you. Can you please provide us with more information on the issues you're having? We would love to have your issues resolved in a timely manner. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rose Gold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received item and not working right. I may have to return item.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Vela90,
We're sorry to hear that your unit is not working as it should. Can you please provide us with more details on the issues you're experiencing? We would love to have the issue resolved in a timely manner. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop did not even last 2 months does not turn on
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Robsole,
We're sorry to hear about the unfortunate experience you're having with your unit poering on. Please allow us to make your experience with ASUS a better one. We would recommend performing a hard reset.
1. Unplug the charger
2. Press and hold the power button for 1 full minute
3. Plug in only the charger and start up normally
If the issue persist, we would recommend that you have the unit sent in for servicing so our team can look into this issue.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Don’t do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good, my child asked me to throw it in the trash
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lovinglife84,
I'm sorry to hear that the unit didn't meet your needs. If you still have the unit in your position, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to give a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Price
Very satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Personally I love this computer it’s such a good price and works GOOD I’ve never had glitches or issues it’s mainly Microsoft not chrome but you can download chrome browser and it works good!
I would recommend this to a friend