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Customer Ratings & Reviews

Your price for this item is $72.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2359 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,359 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best value for price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would absolutely buy it again!! Was an early Christmas present for my mom and she absolutely loves how simple it is to use. The color is a major plus and I love the calculator feature on the touchpad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter she loves it so much for her school work and assignments.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    ASUS

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is compact and slim. Love my computer. I would purchase another one if I had to.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Perfect for online school!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for what I need it for. I needed a new laptop for school ASAP and this budget laptop came in on time. Excellent price point! I love the star black color as it’s more of a dark navy blue under certain lighting, in my opinion. Anyway, I was searching high and low for a review with similar intent of use. I just need to write papers and submit weekly discussion boards and I believe this will do the job. And it’s a really cute and attractive budget laptop as well. Also, the mat screen seems a bit dated but I also like it because with glossy screens I hate the glares. Overall, I am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great equipment at low cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this equipment with doubts, due to the performance issue, but it has surprised me, I work with up to 5 tabs in the browser and without problem. I still have to expand the storage with an M.2 disk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, light weight an very durable, easy for portable use and easy to connect to internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smoothly, no lagging, volume is incredible and so is the battery life. I use it for gaming + school.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect work laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop, the perfect work laptop to Spotify, basic work needs and telework. Works at a great speed and has some cool features

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asuz laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my boys for Christmas and they love it they play their game's on it with no problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for your money!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for your money! It has a nice color, good screen brightness, but it does tire my eyes, but I'm pleased with the low cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student you must have one like me

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with intel inside , light weight sport hdmi to, good for student

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when it was on sale. Good Price! Works Great! And very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Built for the basics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft Office for work so I don’t have to store many files. I’ve used for some light streaming as well, but colors distort if the screen is at an angle. It’s not too shabby, I love the built-in keypad, the lightness and portability and having windows by my side. It’s a great option for traveling! My only cons were the screen resolution and S mode as it makes it difficult to multitask on one computer.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Decent if sale price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually goes on sale for $130 or less once a month. If you catch it at that or cheaper and just wanna check emails, YouTube, or do light school work stuff, very decent. RAM is not upgradable sadly.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Officialkingtat,


      We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2102018923-0094) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item with the price and you can’t beat it with other brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely happy with the purchase of this laptop. It is perfect for my high school Sophomore. She is able to complete work and send it in using the schools web pg for students. It allows her to also easily socialize with her peers for school discussions. She particularly likes the number touchpad at the bottom of the keyboard.Display is clear and size of images is a good size. Battery lasts 2 school days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop! Daughter loves the color too.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop is working beautifully. I wanted something lightweight that I could tote with me just about everywhere. I’m not using it for gaming so the only thing that matters is it working if I’m connected to a reliable Wi-Fi network then I’m good. It came with a one year trial of Microsoft365 and that helps my daughter out tremendously because they are not allowed to bring their chrome books home from school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reviews for ASUS Laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop because its lighter and i can take it anywhere with me without problem. The item is as described. I would recommend to anyone who wants to try it. The price is also reasonable.

    I would recommend this to a friend
  • Cons mentioned:
    Number pad

    Rated 3 out of 5 stars

    Terrible Number Pad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is fine for basic web browsing, which is the purpose I bought it. But the "innovative" number pad is terrible. It does not work all the time and I wind up using the number keys instead. Basically useless. Recommend the computer but not the number pad.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear NCBob,

      I'm sorry to hear about your issue with the numberpad. This is not the kind of experience we want our customers to have. Have you tried to re-install the driver? YOu can refer to the links below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Driver: https://dlcdnets.asus.com/pub/ASUS/nb/DriversForWin10/TouchPad/Touchpad_DCH_NumberPad_ASUS_Win10_64_120032.zip

      Steps to install: https://www.asus.com/support/FAQ/1045127/ Asus

  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. I use it mainly for work but the software is updated and the computer works like a breeze

    I would recommend this to a friend