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Customer Ratings & Reviews

Your price for this item is $72.99
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Customer reviews

Rating 4.3 out of 5 stars with 2359 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,359 reviews
  • Rated 5 out of 5 stars

    Nice purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, light, and neat! Great machine for daily tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for daily use. Can easily bring anywhere you go.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ewaste

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already slowing down 3 months later. I had to buy it to run 1 program (Lockdown Browser) and it struggles. CONS: -The computer is SLOW and woefully underpowered for modern applications. -Screen is not good (bad viewing angles, dim, blown out colors) -Can’t multitask -Charger is slow and light weight (very cheap) PROS: -Keyboard and trackpad feel cheap but are functional (far from the worst and fine for this price) -Battery is good -Finish on the chasis is good. Structurally solid (holds finger prints but looks nice) I would not buy this again. Save your money and get something better.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear BigBoat,

      We sincerely apologize for the system running slow. This is not the norm and is not the kind of quality to expect from ASUS products. Please refer to the FAQ in the link below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2102018748-0055" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      [Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/ Asus

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my beSt buY on my Travel this is what i need , simple and affordable laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best computer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice reliable computer for the price I love the color easy to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review for E410MA-TB.CL464BK SKU:6498806

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suddenly needed a cheap laptop just before the Black Friday in July sale. First time booting up, Windows 11 will need to perform a large software upgrade. The amount of time it takes will vary depending on the size of the upgrade and the speed of your WiFi. Ran Cinebench 23 and CPU-Z after the upgrade/system updates and the results are in the photos attached. Adding first star for: Price, it’s hard to beat. Adding second star for: Performs its budget entry duties; web browsing, streaming, Word/Excel. (This is not a gaming machine.) Removing first star for: Best Buy not filling in the spec fields on their website (as of the time that I purchased). Some of the information is even WRONG, the title of the laptop has the name Celeron in it and the “At a Glance” calls it a Pentium. This makes the website comparison option pointless. Add the 4 cheapest Asus laptops to the comparison tool and see for yourself. Best Buy missing/incomplete/incorrect info (for this model): -Intel Celeron N4020 CPU 1.10ghz, boost 2.8ghz -RAM: 4GB, DDR4-2400 -Graphics: Intel UHD 600 -Storage: Kingston 64GB emmc, roughly 20GB is useable (based on Windows 11 upgrade) -Wireless: WiFi 5 (802.11ac 1x1), Realtek 8821CE -Bluetooth: 5.0, LMP 9.34529 -Camera: Front VGA, 480p -Touchscreen: No -Media Card Reader: No -Energy Star: Yes -TPM 2.0: Yes Removing second star for: Asus having a dozen different “VivoBook” and E410 models over 2 years, without Clear model numbers or generations of models. You can’t find Independent accurate reviews for this specific model’s hardware/software configuration, not that I think there are any given the recycling of the “VivoBook” and E410 names. But I ended up wasting time looking for those reviews, that’s time I’m not getting back. And I’m not the only one confused, in this forum it looks like the Asus Staff are saying it doesn’t come with Office, but mine came with Microsoft 365 Personal for 1 year. Removing third star for: The CPU is *apparently* locked at a 2.7ghz boost, see the last attached photo. CPU-Z also shows this CPU Name labeled as a “N4000” CPU with a 27x multiplier. The N4020 should have a 2.8ghz boost and the N4000 should have a 2.6ghz boost. The Asus E410MAB motherboard has almost no settings to adjust, so I can’t see for sure if it is locked at 2.7ghz or if Intel just relabeled some N4000 CPU’s. Anyhow shaving 100 mhz off of a budget laptop seems like a headscratcher. *Not going to recommend this product given the missing 100mhz. Recommendations: -Turn off Windows "S" mode and switch to normal Home mode. -Turn off Visual Effects, “Adjust for best performance”. -Switch to a “High Performance” power plan. -Install a M.2 drive with a *DRAM cache*.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Hopalong,

      Thank you for bring this to our attention. We're sorry to hear about the unfortunate experience you had with this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at [email protected] and provide the link of this review for reference. Also, we would recommend that you use the Asus Router App, go to "Settings", "System Settings" then "Feedback" and send feedback to us. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.

      Thank you for choosing ASUS.
      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Asus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good quality just for 100 bucks, so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for my Son!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Son as his Christmas gift, i couldn't wait till Christmas to give it to him, he is using it for school work and games.he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good buy for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a superfast computer that you can mulittask or code with.... But for the price you definitely can't go wrong. Purchased primarily for watching TV shows and light surfing and it does the tasks well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t turn on after 5 months!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this 5 months ago. It was doing great until yesterday it won’t turn on. I’ve tried charging it and looking up everything I can to get it to work and it won’t. It has been kept in my laptop purse if it’s not in use since I got it. Well taken care of. I have a 10 page paper due for homework with no way of retrieving.. I would not recommend !!!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RachelP,

      We're sorry to hear that you are having issues with your laptop not powering on .Please allow us to make your experience with ASUS a better one. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. Please follow the steps in the FAQ :[Notebook] Troubleshooting - Notebook cannot power on and shows black screen-https://www.asus.com/support/FAQ/1014276/
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2102026090-0196) for us to better assist you. Thank you for choosing ASUS!

      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Trouble

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of trouble with this laptop. I had to reset the hard drive and now I’m unable to connect to my internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a few of these for high school graduates that are headed off to college. The number keypad is a plus! This was an amazing price for this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described . It came in like two days maybe even one day it was two days earlier than it was supposed to be that’s all I do now and it was well packaged and it looks perfect and I am happy with it I would not complain at all Love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waste your money- there is a reason it’s 98

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great until the mandatory update was complete. Now it’s slow, not sure what to use it for now.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Twobravo,


      We do understand your disappointment with the laptop and the inconvenience this may have caused.


      On the contrary, lots of satisfied customers, having positive experience using the product, will agree with that it is a decent laptop. It runs popular computing applications, without compromising system stability and performance as long as Windows is up to date. Also, verify if internet service is working properly while accessing web applications, or surfing the web since poor and unstable internet connection will affect system performance and stability.


      Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 2 out of 5 stars

    Nice if you’re using headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics and vivid colors but sound quality is poor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop that i got as a Christmas present for my girlfriend's dotter, so this sunday i will have a better review, but this one looks pretty nice, i beleive she's going to enjoy it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and it's Windows 11 A new computer with the same OS would cause more than this. It has good display and for the price I purchased 2 units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price. The webcam works great and it’s clear and crisp. The keyboard feels great too. I especially love the metal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful, great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a school laptop, the number keyboard is very useful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google invented it, they perfected it…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this based on what I know about Chromebooks. I was unaware Microsoft has a chrome book as well. Definitely do not enjoy using Microsoft’s version when I am already immersed in Google and their chrome book. I am now unsuccessfully trying to turn this into what I thought I purchased

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jimmy,


      We're sorry to hear that you are not satified with your device. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. This model is not a Chromebook, it uses Windows in S mode that's streamlined for security and performance, while providing a familiar Windows experience.
      For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2102018923-0083) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Ramon
      ASUS Customer Loyalty US Support Asus

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