Customer Ratings & Reviews
- Model:
- E410MA-TB.CL464BK
- SKU:
- 6498806
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.1 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.
This summary was generated by AI based on customer reviews.
College laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. It came unscratched and it’s better for online classes or just to use for personal uses. It’s not really that big
I would recommend this to a friendV.good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it. It was on sale. And i am glad i purchased it.
I would recommend this to a friendCoukd definitely be better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok as far as graphics go, and the keyboard. But it keeps freezing during the setup—especially during the privacy setup—and has to be rebooted over and over so the windows works.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Please allow us to apologize for the freezing issue you are having with your unit. This is not the quality of service expected from ASUS. We do value our customers and take negative customer service experience very seriously. Have you tried updating your Windows to the latest version? Please follow the steps in the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2102018923-0051) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042398/
Great tablet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tablet for the money. Using it for business social marketing.
I would recommend this to a friendAsus 14.0 lap top
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase.works perfect I appreciate very much.love it
I would recommend this to a friend- Cons mentioned:Touchpad
one night use....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard only alived for one night... This is the most expensive laptop I have never use, $99 for one night use.....
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tina,
Please allow us to apologize for the issue you are experiencing with your Keyboard.All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. Have you tried uninstalling the Keyboard Driver? Please follow the steps in the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2102018748-0033) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/us/support/FAQ/1015071/
Asus laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, not fast, but usable depending on what you need it for, I bought two, but one screen stopped working after a month of light use.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear RonaldD,
We're sorry to hear that your unit stopped working. Please allow us to make your experience with ASUS a better one. We would recommend that you have the unit sent in for servicing so we can have our team look into this issue. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Pros mentioned:Size
My view
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it’s small and very portable but it’s runs slow. Takes a while to load and pick up internet
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KeylaP,
We're sorry to hear about the unfortunate experience you're having with your unit running slow. Please allow us to ake your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below to resolve this issue.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/
Please read reviews before getting it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely yes, this machine is like a trash. Honestly, this is a very first time in my life to write review for the product I bought. It is totally broken after 2 week using. This machine was shutdown with dark screen and never turned on again while I was writing my essay. I should have read reviews before getting it because realized many people have the same problem with it. Supper disappointed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ThangT,
We're sorry to hear that your notebook stopped working. Please allow us to make your experience with ASUS a better one. Please perform a hard restart
1. Unplug the charger
2. Press and hold the power button for 1 full minute
3. Plug in only the charger and start up normally
If the issue still persit, we would recommend that you have this unit sent in for servicing so we can have our team look into this issue.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working won’t turn on don’t work nooooooooooooookk
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rubs,
We're sorry to hear that your Laptop won't turn on. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. Have you tried doing a Hard Reset? Please follow the steps in the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2102026090-0193) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1014276/
Love and and hate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but no sd card slow ama not enough space
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear TiffanyB,
We're sorry to hear that your unit is running slow and you don't enough storage space. Please allow us to make your experience with ASUS a better one. Have you tried updating your Windows to the latest version? Please follow the steps in the FAQ below. Alternatively, this model supports up to 512GB M.2 PCIe Nvme SSD for storage expansion.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2102018923-0098) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042398/
- Pros mentioned:SizeCons mentioned:Storage
Great for basic tasks
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my dad and it turned out to be a great choice. He uses it to browse the internet, read the news, watch videos, and run simple apps, and the ASUS handles all of that without any issues. The best thing is its value for the price: for the cost, it delivers pretty solid performance. It’s lightweight, easy to use, and has good battery life — perfect for someone who doesn’t need a high-powered machine. Obviously, it’s not meant for gaming or heavy tasks like video editing, but for everyday basics, it’s perfect. The only thing I’d improve is the storage, though that can be easily solved with an external drive or cloud storage. In short: if you’re looking for an affordable, reliable laptop for everyday use, this ASUS is a great option.
I would recommend this to a friend Beware of open box sales
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dissatisfied customer. Whoever intends to buy open box be aware that best buy doesnt obviously check their products before they send them out. I just wasted my gas and time getting a refund do to them sending me a "no Damaged pc" but yet my hardware is damaged so i cant escape ez boot mode. Pathetic best buy i expected better from your team.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Melendez,
I'm sorry to hear about your experience with the open box item. This is not the kind of experience we want our customers to have. Certainly, you can have a replacement/refund through them. If you have any concerns about another model, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to give a quick resolution to your case. Your feedback is essential as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Nope
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within hours of using it the entire screen pixelated and the speakers started crackling during my zoom appointment. I will be returning it ASAP.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jackie,
We're sorry to hear that the screen on this model is pixelated and the issues you had with the speakers. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Pros mentioned:Price, Speed
Laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop computer for the value. Durable. Light weight. Good battery life. Great camera and processor for on-line jobs, zoom meeting and school work!
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Storage
Great for school and/or cloud computing (gaming).
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional deal for the $100 I got it at. I mainly use it during school, where everyone else is using admin-locked Chromebooks. Even though it may not be drastically more performant than a Chromebook, it is certainly good enough to do schoolwork and cloud game during free time (I frequently connect it to my home PC using Moonlight). 64GB may seem low nowadays, but it is enough to keep Windows 11 running smoothly as well as downloading a few pieces of software, and maybe even a light game or two (like FNAF or Stick Fight). Everything else such as display, battery, i/o, etc. is pretty good, but nothing mind-blowing.
I would recommend this to a friend - Pros mentioned:Price
Great value for low budget cost
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased an Asus laptop during a sale at Best Buy to support my small business in Africa, and I must say, it has exceeded my expectations in every way. From its cost-effectiveness to its impressive functionality, this laptop has been a game-changer for my operations.The very first thing that struck me was the price. Getting such a high-quality laptop at an affordable price was a pleasant surprise. It's not often that you find a deal that genuinely feels like you're getting more than what you paid for, especially in the realm of technology where quality often comes at a steep price.Functionality-wise, this Asus laptop has been a delight. It effortlessly handles all the tasks I throw at it, from basic office functions to more demanding applications essential for my business. Its reliability is something I've come to rely on, ensuring that my business operations run smoothly without any hitches.The laptop's build quality is robust, making it ideal for the kind of environment it's being used in. It has a sleek design, and yet it's sturdy enough to withstand the rigors of frequent travel and the occasional bumps and knocks that come with it.Battery life is another area where this laptop shines. It lasts through
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Storage
Incredible performance for $99!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is incredible for $99! The build quality and performance are pretty amazing for the price. PROS: Quick and responsive Lightweight Quality construction (what you expect from ASUS) Cool number pad on touchpad (very easy to use) Easy to set up Long battery life Comes with FREE 1 year of MS Office 365 - worth $99 alone! Responsive keyboard and touchpad Nice screen Good wifi USB C and 3.0 ports HDMI port Pretty decent sound system CONS: No backlight on keyboard Windows 11 S mode - limits apps to the Microsoft Store. There are plenty of apps available though. The "plus side" is that it makes the laptop a little more secure since it stops installation of programs and apps that are not available in the store. OTHER THOUGHTS: Since this comes with Office 365 you get 1 TB of cloud storage which totally makes up for the 64GB on board storage. It also comes with a "Family" option when you set up 365, so that is like getting free 9 months of Office and OneDrive for your family. This is probably the best $99 I have spent on any piece of technology in recent memory. But you have to know what you are getting. It is not a desktop replacement or something to use for high end gaming. It is more like a great Chromebook replacement for Windows users.
I would recommend this to a friend - Pros mentioned:Size
ASUS 14”
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this laptop for the past two years and it’s been the most helpful thing when it comes to studying for school. Never had to worry about the screen slowing down or too many tabs open. The laptop has a huge screen so the displays are more clear. The battery could last me 3 days with one charge and has many ports so I’m able to charge my phone and tablet at the same time.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Touchpad
GREAT LAPTOP
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVING THIS LAPTOP PERFECT FOR WORK BATTERY LAST AND PERFECT SIZE ONLY THING THE 10 KEY PUSH PAD DOES NOT TURN ON I NEED TO TAKE IN TO SEE WHY IT STOPPED WORKING
I would recommend this to a friend