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Customer Ratings & Reviews

Your price for this item is $72.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2359 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,359 reviews
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my new asus 14.0" laptop N4020 that I bought sept. 29. 2022, It works very good, the battery life is also good and so is the price. I use it every day it's not slow at all . So far so good. I would recommend it to anyone ..If I'm in need of a second laptop I won't hesitate to buy the same one. Thank you best buy...I always get good deals ...

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great Laptop to Handle Basic Tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for web browsing, online shopping, and typing documents and spreadsheets. Because this has only 4Gb of memory, not very many tasks can be completed at once. Also, due to the storage space being only 64Gb, not very many things can be stored on it. This computer has Windows 11 and S (Security)-Mode is turned on by default. S-Mode can be great for new computer users since it doesn't allow you to install any application that isn't in the Microsoft Store. S-Mode can be easily turned off but it can't be turned back on. Again, this laptop works best for very basic computer tasks. In any case, I like how the computer is thin and lightweight. Since this doesn't use a typical hard drive, it's not noisy nor does it warm up. One of the unique features that I like is that the touchpad doubles as a numeric keypad. If you're looking for a laptop to check email and browse the web, this laptop can accomplish the job for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh I love this laptop is so light and reliable. Please make more of these they are soo good and my son he loves it. He can carry it around school easily without problems and it has enough storage space for all his work. This is an excellent laptop for high school students or business workers alike.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    asus laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy not use and for travel. Speed set very fast but for overall usage works great

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    good for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lapfor the price have had it for a few years only complaint is little to no storage but you can buy a drive for it Note I don't have it on me right now so can't share photos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My little Asus Book.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Asus. I had it for a year still works perfectly. I brought it to do my school work, but now I use it business. The compact size and it being light weight makes it easier to carry around with me. I gave it four stars because I realized I need the screen to be bigger than the 13.5 inches. But overall I recommend this laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Its alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop, it does everything i need it to but it only has 64GB storage which would be fine if you actually got all 64GB instead you get like 34GB which becomes much less once you start opening apps because every app you open needs an update before you use it plus the laptop itself needs an update that plus the 2GB i used to download a game 34GB quickly goes down to 13GB i highly recommend buying a external hard drive before or at the same time as the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Asus laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the laptop, light weight and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for kids

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my son. So far so good. He hasn't had any complaints with it. The speed is good. The battery life is good. It's not slow. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small Compact. Great for travel. Turns on very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value for basic work tasks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight, durable laptop. Good for work tasks (MS Office, internet, live streaming). Can't say if it has the chops for games; I'm not a gamer. Very good item for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Affordable and Gets the Job Done

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this laptop for school and love it for what it is. The laptop was extremely affordable and I was able to complete and access all necessary assignments for school with no problem. Would definitely recommend as a starter laptop or for single uses

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great budget laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop to supplement my main laptop at work. It works well for my needs in my office and was more inexpensive than purchasing a monitor. I don't require a lot of processing power - I mostly use it for emailing and document drafting. It's lightweight and the screen is nice and big. I don't use the number pad embedded in the touchpad, but it's aesthetically interesting. The battery lasts 4-6 hours with continuous use. Overall, I'm happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Hardware the is worth the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus laptop that worked very well for Students at school. I purchased 10 of them. Definitely worth the money. We used it for testing online for students.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop. Easy to use. Great quality. Light and just the right size.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 4 out of 5 stars

    Good budget laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice budget laptop. I think it's a good value for the price. The laptop has a nice, solid feel, and it has the basic ports (HDMI, USB-2, two USB-3). The 64 GB SSD is small, and with only the Windows 11 operating system, Microsoft Edge, and Office 365, a bit less than half of that is still free. Best Buy included 1 year of Office 365 with my purchase, and that comes with 1 TB of cloud storage, so that helps with the small local SSD. The colors on the screen are fairly nice and the speaker is adequate. I plan to use this laptop for Internet access, e-mail, some basic Office functions, etc. I think it's perfectly adequate for that. It's probably not appropriate for heavy duty operations, gaming, etc. As a side note, the laptop has a funky touch pad. Based on reviewing the manual (which I recommend you download), it seems really powerful. But it seems really complicated as well. I think I'll stick to a mouse. I think the laptop supports a Bluetooth mouse, but I haven't tried that yet.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed
    Cons mentioned:
    Number pad

    Rated 4 out of 5 stars

    Good budget laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Processor works faster than I anticipated. I love the size and look of the laptop. They only reason for a 4 rating is because the number pad keeps accidentally coming on because of where it's located.

    I would recommend this to a friend
  • Cons mentioned:
    Ram, Storage

    Rated 3 out of 5 stars

    Cute little beginnner laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little laptop for basic things. I bought mine so that my 8 year-old could play some low res games on it. Unbeknownst to me that this rig was even lower than my old gaming PC that was over a decade old. Keep its use simple, and worst case scenario, be prepared to upgrade a couple things, like the RAM and the HD.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Josh,


      We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. This model is designed for daily computing and productivity tasks.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2102018923-0097) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop just the right size and it works very good for my zoom meetings

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Excellent for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. Nice laptop. Not too big not too small. Comfortable to use.

    I would recommend this to a friend