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Customer Ratings & Reviews

Your price for this item is $186.99
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The comparable value price is $219.99

Customer reviews

Rating 4.2 out of 5 stars with 555 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the price, speed, weight, size, performance, and battery life of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC - Star Black. They find it to be a great value for the price, appreciate its fast and efficient operation, and love how lightweight and portable it is. The perfect size and sufficient performance make it a great choice for everyday tasks. However, some customers have concerns about the limited storage space, lack of a side keyboard, and the processor's inability to handle demanding tasks. Others have mentioned that the 4GB of RAM is insufficient, but this can be offset by using Microsoft OneDrive. Additionally, some users have found that the laptop is not suitable for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 555 reviews
  • Rated 5 out of 5 stars

    Get It NOW!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Amazing Laptop! I love it because I was in need of a new laptop for college and this one came through! I love the features and everything about it!

    I would recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 4 out of 5 stars

    The owner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALL in ALL for a laptop just entering into obsolete status it did better than i had though but not as i hoped. Unfortunately programs are too heavy for it's aged abd tired prosessor. But it did everything oi needed it do . I'm sure it was worth it. I mean it had to be it got stolen from me on the city bus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good windows option

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is not heavy good for carry all the time, enough for some work and runs on windows

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    I got what I paid for.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 18 months I started having major issues with the hardware. I know you can't expect too much from a bottom of the line, cheap laptop, but I expected it to last at least two years before starting to fall apart.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight, Price

    Rated 4 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a basic laptop. Like the size, portability and the price. Great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Good purchase for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. It's very lightweight and portable. Great size for what I need. Love the calculator on the touch pad but since it is a little off center from the actual keyboard itself, if the calculator is engaged, it types onto the screen when I am trying to type. This means I need to intentionally keep my hands away from the keypad. Little annoying but not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    ASUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my laptop Asus intel Celeron n4020es very good and easy for working and fester to download my documents and videos and games. the price was very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Broken after 1,5 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken with 1.5 years of normal usage. Its not power on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Size

    Rated 5 out of 5 stars

    good small basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it , just right for the little things i do on it works real good for a basic lap top fast the size is just right not to small or to big

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Price

    Rated 5 out of 5 stars

    perfect laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect laptop for business or school. lightweight and can fit to a back pack easily. very affordable for a very good laptop specs

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Purchase - Return - Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the product for several days. Everything worked fine with the one exception that I am not agile enough to copy accurately on the keyboard. Most of my computer use involves a lot of typing, so I need an accurate input. I had to this point used a desk top. So, the lap top was a new experience for me. I had to return this machine to Best Buy and they accepted my return without any problems. I purchased from Best Buy another ASUS, this one 15.6, and I am working well. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, inexpensive laptop. Runs windows 10 beautifully and is incredibly light-weight. Lowest price I have seen for this model. Best Buy shipped it quickly. Overall, very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop I Have Ever Had

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Ive had it now for over two years and its still working great. No problems out of it!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Asus N4020 Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent labtop for high school. Great price and good speed. You can increment memory with a flash drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good keys, excellent implementation of the number keys on the track pad.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Size

    Rated 5 out of 5 stars

    First laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the size and speed of the laptop. First laptop purchase and am learning how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Works well with everything. It’s small, fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for everyday use. Now i use it for school. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop, it’s a nice shade of pink. I love how it has xbox on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    click click

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for school and goofing around on Instagram and Facebook

    I would recommend this to a friend