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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 555 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the price, speed, weight, size, performance, and battery life of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC - Star Black. They find it to be a great value for the price, appreciate its fast and efficient operation, and love how lightweight and portable it is. The perfect size and sufficient performance make it a great choice for everyday tasks. However, some customers have concerns about the limited storage space, lack of a side keyboard, and the processor's inability to handle demanding tasks. Others have mentioned that the 4GB of RAM is insufficient, but this can be offset by using Microsoft OneDrive. Additionally, some users have found that the laptop is not suitable for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 555 reviews
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great small laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small, light laptop..Good price. Would recommend to anyone needing a fair priced laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Asus Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to finish up a few classes for my Master’s degree. I didn’t need anything fancy and just went with the cheapest laptop I could find. For the price paid, this laptop has been amazing. I still use it for online shopping, social media, etc., and it still works great. I highly recommend if you are looking for an affordable option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for what I use it for. Love that it folds over to look at images.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for a fill in laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m saving up real money for a real laptop, like an Apple, but I needed something better than what I had in the meantime, so I got this Asus… For a $200-$300.00 range laptop, it’s solid, but not great. Slower than I expected. Smaller than I thought

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for a buck

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 2 years later, and it’s still doing the job! I have no complaints and I’m definitely loving my laptop!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not keeping a charge, I've purchased a third charger and it's still not charging

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard, Processor

    Rated 2 out of 5 stars

    Keyboard issue.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew this would be slow because of the processor and it only has 4g ram. But there was an issue with the keyboard. When you type a letter it was always followed by a number. Because of this I wasn’t really able to see if it was good or bad. Had to return it a day after unpacking. 2 stars since I couldn’t do anything with it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jkhcast,

      We certainly understand your disappointment and the inconvenience this may have caused if the keyboard is not working properly.



      All ASUS products undergo intensive quality control testing and inspections, this is a random problem. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or, part that stop working prematurely under normal usage.



      If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Fine for what it is

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is. I use it for light tasks, like ham radio applications. Lack of RAM is offset by using Microsoft one drive. Fine to use on the road for streaming, browsing, or for light single purpose computing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget laptop. If you are on a budget and don’t want a fancy laptop, this will do!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my elderly mother and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W laptop, it’s simple and works well for school. Don’t spam it tho

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend really likes its and just fits in her bag and ovwr all performs well

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Size

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily switch from S mode to Win 10. Super fast. Not over sized. Perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really loved this laptop simple to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for something to use for easy tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues but got it done right away, simple battery issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop. Easy to use and does everything needed

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Asus by birdlady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when my previous Asus laptop died, power supply went out after a power surge fried it. Then the hard drive died on me. It had been a 17yrs without a single issue. So I grabbed this one for the price and the fact I had a job interview the next day. It does everything that I need and it had the additional space if needed that I can add. The only downside is this one is not a touch screen and the keyboard is smaller than I am use to. A wireless keyboard will fix that problem. Bottom line is Asus is a great brand and a workhorse. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, ill recommend this to anyone. This is really good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What you expect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fine for general web surfing and document creation. Very limited space (I couldn’t download much other apps after downloading python)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Budget Computer easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Mac person but I have a fitness program that has to run on Windows. I ONLY need a Windows-based computer for this one program so I wanted something very inexpensive. The setup was fast and easy. It's definitely a budget computer, but for what I needed it's perfect. It was cheaper than buying a used one!

    I would recommend this to a friend
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