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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 696 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the laptop's fast performance, compact size, and touch screen capabilities. They appreciate its long battery life, affordable price, and light weight. While some users have concerns about the limited storage space and the visibility of the keys, overall, customers are pleased with the product's performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 696 reviews
  • Rated 5 out of 5 stars

    GingerAnn23

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the money! Easy to navigate. Clarity and sound are great for a laptop of its size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent computer for university students that need to do pictures and video editing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for everyday use and does the job while i'm working on my school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it does everything I need. Great camera. Nice size easy to carry and take on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this product! The touchscreen is really useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent and affordable laptop. Easy to setup and use. Screen resolution is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Notebook for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer for the money. Asus are always excellent products and they just keep getting better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a gret product and i would highly recommend i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and i highly recommended it to anyone who is interested in owning a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third ASUS in the family, and 0 problem so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for reasonable price. I bought the first one two years ago, and still works as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop and how easy it is to use. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything that we need for a college student, very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong@! I'm enjoying this very much. good for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes life a little easier for me. I'd like to let everyone know to check it out .

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Awful...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on all the great reviews, I purchased two of these for distance learning. Huge mistake! Both internal microphones stopped working within two months (of course, after the 30 day return period). I've had to purchase external microphones because Asus' customer service has been completely unhelpful - I can send the computers in and it will take several weeks to fix. Now, one of the internal fans is malfunctioning and is so loud it can't be used. Lesson learned, I will never purchase an Asus again.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jay T,

      We are terribly sorry the device microphone stopped working and on behalf of our customer support team for not providing the best support and mostly for the inconvenience this has caused you. This model undergoes intensive quality control testing and final inspection for both hardware and software. ASUS provides a warranty for the unit in order to fix or repair any isolated issue. This information will be passed on to our development team. Please allow us to make your experience better. We are recommending to complete a system restore on the device and reinstall the Chipset driver from the ASUS website. Please follow the steps below to complete the driver installation.

      1. After the download is completed, go to where you saved the folder.
      2. Right-click on the folder and choose ''Extract All'' and then choose ''Extract'' again.
      3. After all the contents have been extracted, you may delete/disregard the folder with the zip icon.
      4. Next, open the SETUP file.
      5. Please choose to 'repair' or 'update' the existing installation (driver) if any one of those options does appear in the setup. Finally, restart after the installation is completed.

      We truly appreciate your feedback. If you need any further assistance, please don't hesitate to contact us via email at (Customer loyalty @ Asus .com) Please remove the spaces and please use this link as a reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Returned twice due to non funtioning USB ports

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with a prior ASUS was satisfactory. The USB ports on this new one stopped working after 1 week of occasional connection to an external drive. I returned the laptop and the external drive and exchanged both for replacements. The replacement laptop and external drive developed the same issue after a week of occasional use. No one could determine the cause of the issue but without USB ports the laptop lacks a critical functionality. Other than the USB ports the laptop performed as needed. I have purchased a different brand upgraded laptop.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      Thank you for your feedback, we truly appreciate it. We are terribly sorry that you had a bad experience with both devices USB ports and the inconvenience this have caused you. We understand your disappointment with the device and we do understand that without the USB ports the laptop lacks a critical functionality, we will investigate and have the issue resolved as soon as possible. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Rest assure this information will be passed on to our development team. We truly appreciate your feedback. For further inquiries please feel free to reach out to us at: [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products. Have an extraordinary day.

      Thank you for choosing ASUS

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great- so easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to operate and perfect for what I needed. Would definitely recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. Just have big hands and keyboard could bigger for my hands. LOL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best in the market nothing to compeer with this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My IT guy recommended this computer and it’s perfect. Not too expensive either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop ever !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to computer's! So I believe I now have a computer that I can work with.

    I would recommend this to a friend