Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $419.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 696 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the laptop's fast performance, compact size, and touch screen capabilities. They appreciate its long battery life, affordable price, and light weight. While some users have concerns about the limited storage space and the visibility of the keys, overall, customers are pleased with the product's performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 696 reviews
  • Rated 5 out of 5 stars

    Great people to help you

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the best computer for me to use. Just what I needed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop it is so cool because it can convert into a tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for teleconference with patients!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for getting me up to date so I can work from home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school. It is fast! Exceeds all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the money... great for using as school computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY TO SET UP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Love the lighted keyboard. Smooth operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality tech

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun and easy to use, good quality long battery life

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good cause It good cause It good cause It good...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Easy to use and I had no problem setting it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and for a great price. Solid state drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully love this laptop it does everything you want it to and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After problems with the first two TV's, this one is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    tried to return computer/couldnt instead attitude

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen. I’ve had the computer less than a month and I’ve had to hard reset the computer twice as the scroll pad stops working.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Charlie,

      Certainly understand your disappointment if you are experiencing issues with the touchpad.

      In order to improve the touchpad responsiveness and stability, please install all recommended WINDOWS Update. If you are accessing web applications, please verify if the laptop has access to an established router and internet service is working properly since this will affect the responsiveness of the touchpad.

      If the above-mentioned steps were performed to no avail, we recommend sending the laptop in for service.

      Should you need further assistance, please email me at [email protected] and I will be more than glad to help. Or, you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was the choice I have ever made ,thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very easy to use with a sleek stylish design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for anyone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and figure out. Works great no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, small, sleek. Love this computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible laptop and warranty program

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my daughter for on-line school work. We have had it only a few months and the microphone doesn't work (there goes Zoom classroom meetings etc. because no one can hear her). Obviously, it is under warranty, so we contacted Asus and work for an hour plus trouble shooting to discover it's a defect in the laptop itself (the technician acknowledged this). Shortly after working with them, now the audio is going out. When the volume is on 100%, you can barely hear it. I asked the company if they would simply replace the computer since it's clearly a default of the laptop itself and under warranty. Their response was "No, we don't offer that service." Now I have to ship the laptop to their company in Taiwan and they are not sure when we will receive it back. Really??? We are back to the drawing board on having a computer for her to use for on-line learning during the Covid-19 pandemic. I will not buy any products from this company again. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear SLTurner95,

      I'm sorry to hear that you had audio issues with the laptop and with ASUS Support. That is absolutely not the kind of experience we want any of our customers to have. Can you please send me your serial number and RMA number? If you purchased the unit new from Best Buy, there should be no reason for us to send the unit to Taiwan for repairs. Please reach out to me at [email protected] and include case #N200744272 in your email for reference. I need to investigate your RMA for quality control.

      ​Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still figuring it out im old school when it comes to technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my husband on his birthday. He liked thi.

    I would recommend this to a friend