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Customer Ratings & Reviews

Your price for this item is $1,274.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 371 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the fast performance, responsive touch screen, and excellent gaming capabilities of this laptop. They appreciate the high-quality 4K display, long battery life, and lightweight design. While some users have mentioned that the laptop can get a bit warm and the fan can be noisy, overall, customers are very pleased with the performance and features of this laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 371 reviews
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great Laptop for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot music recording and editing. I can't afford any latency. This computer flies. Best bang for buck. Was going to go for a MacBook but the price is ridiculous.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works perfect. Super fast , can handle multiple task at once , touch screen is amazing , very responsive. I can also make my laptop into a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Performance Home Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this Asus laptop for a few weeks, and for the last 2 weeks I’ve been using it to work from home with no real issues. It boots up quickly, has a great looking display, and has a responsive touchscreen. I really like the shipping tool with the stylus I purchased to perform quick mark-ups via the touchscreen. The only issue so far is that the numlock seems to randomly turn off. This replaced my 6-year old desktop, and it is obviously significantly better and faster. I would definitely recommend this laptop, as long as it hold up.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a school Laptop to do grapghing and GIS programs. Bought an Acer first and the screen quality was very poor. Returned the Acer and went to Best Buy and found this laptop. The display is twice as bright and I like the gloss screen finish. Fast and has the memory I need for graphical programs for school. Overall,somewhat expensive but would definately recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A Graphic Designer & Video Producer's Dream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not possibly be happier with this computer. I'm a graphic designer and video producer, so the most important thing for me to have was a 1) fast computer, 2) fast graphics card, and 3) high quality screen. This computer has it all, and more. Also - while it says it's a gaming computer, it's not as chunky as gaming computers usually are. It's sleek, thin, and made out of aluminum. Also, the touchscreen and 2-in-1 features are coming in handy more than I thought. This computer is worth every penny. Adobe works like a dream on it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Nice Computer, Questionable Support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a fabulous machine that I would normally give 5 stars. However, in my case I purchased an open box version, probably a return, and that should have been a warning. Don't get me wrong, it's still a great fast computer with excellent functionality, it's just that my particular unit had issues with the Windows Hello camera. Asus tech support responded to my issue with a generic troubleshooting procedure for a webcam, including Windows 7 portions! It took me a couple of emails to get any useful information from them.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Good, but not very sturdy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs on this laptop are amazing. It will function nicely for moderate video editing at school. However, although the computer feels nice and sturdy in some areas, it is slightly flimsy in others. The touchpad on my unit is slightly loose along with the left hinge of the computer. At this price range, I was surprised. Asus usually has better quality when it comes to things like this. I'm not sure if I will return as the computer meets my needs and I imagine a return during a particular time like this may be a hassle. If you're looking for a laptop with good specs for video editing or gaming this one is great. Due note that some parts of this laptop may lack sturdiness though.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent buy on a powerful machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff at my local store helped me find this open box product online to fill my needs at a competitive price. Super fast, sharp graphics, and I couldn't be happier with the service and the price. This is the second ASUS product that I have purchased. I still have the original which still works fine, but...it is 11 years old now. So, it was definitely time for an update. Naturally, I went shopping for another ASUS.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Good computer. Camera and power button not good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Camera leaves much to be desired. In these days of video conferencing meetings, the camera is blurry. Not good resolution at all. Bought an external camera that's better quality. Power button is difficult to use, too small. Have to use my finger nail to press it in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for collage. It is amazing. I love the touch screen option. Super light weight and overall amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent screen clarity and very responsive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Admittedly we are low end (not for gaming or work) users of this laptop. This said this is a excellent laptop that has a smaller overall profile than our previous 15.6" screen ASUS. The 4K screen is very clear and been great for Zoom and Utube virtual sessions. The only odd feature has been the power button. It is very small and located on the side which makes for difficulty in locating. It does get easier with continued use / experience. Value is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an ASUS in 2010 and never had a problem. Bought other brands of laptops for grandchildren recently and was disappointed in their performance. This laptop is lightweight compare to my old machine, but it still seems to built "beefy", an example are the hinges. Love the facial recognition feature and the speed of this computer is fantastic. Have not spent much time on this computer since I got it, but so far am thrilled with this new Asus.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Gaming

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast working and good for almost all game. I played destiny 2 and work perfectly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the touch screen starts up fast and quickly load any and all apps. Battery last good amount of time

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the computer for three weeks now. It doesn't heat up much, just the normal heating a regular computer would get. It's really fast. I don't use the touchscreen much but it works fine. It's silent. I cannot hear the fans I usually hear in other gaming computers. I haven't use the flip over setting so no comments on that feature. I will continue to use it and install some more games and update my review later on.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect for college students and all others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for school. Going to college for accounting. It’s great! Fast, reliable, not as much battery time as I wanted but I knew that when I purchased it and it is not a bug deal at all it charges in less than 2 hours while I’m using it and running multiple apps. I’m glad I went with this computer and not a Mac. Also watching Netflix and YouTube it has great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fast laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for engineering college student, met min reqd specs from university. Picked it out and waited 3 weeks to go on sale for $100 less. Ordered on line and did store pick up. All good so far. Will need to see if it can last 4-5 years to finish school Nothing negative to say now

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very solid. ASUS has always made great motherboards and the rest of the laptop keeps up with that reputation. It looks great, feels light, keyboard is designed well, is super fast, amazing display quality, and easy setup. I do not have anything negative to say about this product. It doesn't have a CD/DVD player, but who wants that extra weight in the digital media age, and plenty of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Gaming

    Rated 5 out of 5 stars

    Great laptop for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty fast and works for gaming really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I was pleasantly surprised to find that it is a 3 in 1 as well. After reading reviews on several laptops, I decided to give this one a try. It doesn't overheat, which is nice if you're using it on your lap or in tablet mode. Although the charger itself is cumbersome, the laptop charges quickly and holds a charge for a good 8 hours with continuous use. The screen is bright and beautiful as well.

    I would recommend this to a friend