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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4 out of 5 stars with 105 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the price, weight, storage, and memory of the 15.6" Laptop. They appreciate that it is lightweight and has plenty of storage with a 1TB hard drive. The 8GB of memory makes it very quick. However, some customers have expressed concerns about its performance, finding it to be slow even with the 8GB of RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 105 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for myself, it was easy to setup, light weight, and faster slot smoother than old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great affordable laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Just didn't realize it didn't have a LAN port. Quick and slim laptop

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great HS graduation gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's HS graduation gift. She's very happy with it. Good deal for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The use of this laptop was for the first year college student. The laptop seems to be working out pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Compact and Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. Fairly powerful, the only possible downside is the on-board memory capacity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does all the basics - well worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is well worth the price. Basically using it for Internet access and streaming videos. Does a good job on both of these.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Laptop I’ve had.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever had. It’s light weight and easy to use. Best price to!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so good for the school of my child have camera it’s not expensive

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT Notebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely can't go wrong with this notebook! Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Runs fast does everything well, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would reccomend to others looking for a good laptop at a good price

    I would recommend this to a friend
  • Pros mentioned:
    Memory

    Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything a student will need. Has enough hard drive space and memory.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really nice inexpensive laptop. Works great.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    I thought it would run better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing my old laptop that was the same brand as this one. I loved the old one. This one runs very slow. It takes a very long time to download websites. The battery works fine.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      Certainly, we understand your disappointment with the performance of the unit. Please attempt these steps within the faq below to improve your performance. If you need further technical assistance, feel free to reach out to me at [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Tips to improve PC performance in Windows 10: https://support.microsoft.com/en-us/help/4002019/windows-10-improve-pc-performance Asus

  • Rated 4 out of 5 stars

    Asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. The processor could be a little faster but overall it's good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price . Good computer. Good customer service, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in June since my old Acer laptop stopped working while doing an update. Getting used to how the volume and brightness controls work. Best laptop I've ever owned and hope to use Asus products in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this computer. So far it's been a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding device. This laptop has such a captivating look. Easy to carry and has high quality performance.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    So slow I returned it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my dad to use. While getting it setup for him to use I was frustrated with how slow it was running. It also kept dropping the wifi connection (I have other devices on this network, including another ASUS laptop, with no problems). After many hours of updating windows and configuration, I was so frustrated I rest the laptop to factory settings and took it back to best buy.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Micamper

      Thank you for your product review. We want to extend our sincerest apology for any inconvenience this has caused you. I certainly understand your disappointment or concern in regards to the unit moving slow. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. Each one undergoes intensive quality control testing and inspections, the unit moving slow is a random problem. We’re normally known for our exceptional products to detail, and we regret that we missed the mark. I will forward your feedback to the product team for future product improvements.

      For further inquires please feel free to reach out to us at [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS.

      Best Regards,
      Don-Audria
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to learn some of the features. I’m sure it will only be a matter of time till I have everything I need to know to a science! Love my Asus.

    I would recommend this to a friend
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