Customer Ratings & Reviews
- Model:
- X540BARB94
- SKU:
- 6297000
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are enthusiastic about the price, weight, storage, and memory of the 15.6" Laptop. They appreciate that it is lightweight and has plenty of storage with a 1TB hard drive. The 8GB of memory makes it very quick. However, some customers have expressed concerns about its performance, finding it to be slow even with the 8GB of RAM.
This summary was generated by AI based on customer reviews.
Awesome laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife on her birthday. Overall quality is very good. Fast and reliable. Am so happy with purchasing this.
I would recommend this to a friendGreat laptop for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy. My kids use this laptop to do school work. We don’t ever use for entertainment or gaming so I can’t give a review for that. But for what we use it for the price was perfect for this laptop.
I would recommend this to a friend- Cons mentioned:Speed
Slow as all hell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a seven year laptop from hell. Not nearly fast enough for my academic needs and waaaaay too slow for my Netflix
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Nikkie,
Do understand your disappointment if you are experiencing slow system speed or performance issue with the laptop.
This issue is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptop will do several system reboot, black screen temporarily or restart during the update process.
Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. Keeping Windows updated will maintain optimum system stability and performance.
If the above-mentioned steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
While accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance.
If you need further assistance, please email me at [email protected] and I would be happy to help. Or, you can speak to an ASUS live support agent at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
For basic use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for friend of mine that he was not to familiar with computer and he needed for some office work and he is happy with it and its working smoothly.
I would recommend this to a friendAsus Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a friend and set it up for her. This product is fast and efficient and does everything I want it to. No disk drive but that is okay, she does not need that.
I would recommend this to a friend- Cons mentioned:Speed
Really slow system
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really slow computer, not recommended! It’s not a good choice if you willing take virtual classes !
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
We appreciate appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with the computer running slow. There's a possibility that there are background apps and Windows updates causing the unit to perform as it does. What we've observed with the Windows 10 operating system is that once the unit is not being used all background and installed apps including Windows updates will fire up. We would recommend that the user check for and install all updates. Multiple restarts are recommended to ensure all updates are fully installed. For more information send a tweet or direct message to our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Didn’t keep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I mistakenly bought this laptop to use with a VR system. I returned it and on the advice from the sales associate exchanged it for a more powerful PC.
I would recommend this to a friendHome laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for basic home use. Load time is a little slow but it’s no biggie for my needs. Haven’t had any issues with it so far.
I would recommend this to a friendlaptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop works wonderful and has done everything i expected and more would recommend
I would recommend this to a friendBAD SERVICE
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer in November 2019, the computer that best buy sends me, in three months the mouse will be damaged, the battery will discharge in less than two hours, I send my computer for repair on June 17 and they give me back on July 21, where he says that Geek squad is the company where they send the items to be fixed, AS I HAVE NO PAYMENT, THEY SENT DIRECTLY TO ASUS IN CASE. after a month of waiting my computer comes to my hands with a letter saying that the touch pad functions within normal parameter. battery charges and holds charge with test adapters. When I open my computer the computer starts downloading fast. I already call a geek squad to find out what they did to my computer. I speak to a man named MARCOS and they tell me that indeed they sent the computer to Asus and that the only thing they can do for me is that I have to communicate directly with asus and NOT WITH BEST BUY WHICH WAS WHERE I BUY MY COMPUTER. THAT I WOULD HAVE KNOWN THAT I HAVE TO COMMUNICATE ASUS I WOULD HAVE BOUGHT DIRECTLY TO BUY MY COMPUTER FROM ASUS. They have the worst service in the world. THEY ARE ONLY INTERESTED IN VERNDER BUT WHEN THERE ARE PROBLEMS WITH THE PRODUCT IT IS NO LONGER THEM PROBLEM.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Dsanchez,
Do understand the inconvenience this may have caused you and your dissatisfaction with the quality of the repair.
All ASUS products undergo intensive quality control testing and inspections during the warranty service process, this is a random problem.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
If you are still having issues with the laptop and need further assistance, please email me at [email protected] and I would be more than happy to help. Or, you can speak to an ASUS live support agent at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Speed
Cheap
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is slow and the display looks awful! Don’t buy it
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
We are terribly sorry to hear that your device is performing very slowly. What you've experienced was not intentional or representative of our brand. Please attempt these steps within the faq below. If you need further technical assistance, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Tips to improve PC performance in Windows 10: https://support.microsoft.com/en-us/help/4002019/windows-10-improve-pc-performance
Asus laptop review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular operation of this laptop. I couldn't reach a comfort level with using it.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Rebe59,
I'm sorry to hear that you had difficulty using this laptop. That is absolutely not the type of experience we want any of our customers to have. What particular function or software are you having problems with? I'd be happy to help you troubleshoot any issues you might be having. Please reach out to me at [email protected] and include case #N200342886 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Great laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the ASUS laptop! It meets my needs!
I would recommend this to a friendGreat Laptop, Great Price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to set up and use. Performs all functions that I need it for.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this laptop for an online class & it works way better than my old laptop. So glad I was able to get this one!
I would recommend this to a friendMeh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the worst, not the best. Lots of lag with watching programs but great for writing and paying bills.
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear HarlequinHomewrecker,
I'm sorry to hear that you are experiencing performance issues with this laptop. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. If you haven't already, please follow the link below to update your BIOS and chipset driver. I also recommend installing any available Windows updates. What kind of internet download and upload speeds are you getting? Does the system seem sluggish with offline tasks as well? Please reach out to me at [email protected] and include case #N200567722 in your email for reference. I'd like to help you troubleshoot this issue in more detail.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Driver downloads: https://www.asus.com/us/Laptops/ASUS-Laptop-X540BA/HelpDesk_Download/
nice laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the screen is large and it starts up pretty quick, I like it, its a pretty good laptop. haven had any problems.
I would recommend this to a friendGreat laptop!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. It is fast and I have not had any problems with it. Easy to use
I would recommend this to a friendDOnt know what i put here
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brother (who builds computers) recommended the one I bought and , so far, it is great!
I would recommend this to a friendI love it , faster than my Toshiba satellite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the A9 Amd graphics card and was a brilliant idea for a new upgrade to my house
I would recommend this to a friend