Customer Ratings & Reviews
- Model:
- X540BARB94
- SKU:
- 6297000
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are enthusiastic about the price, weight, storage, and memory of the 15.6" Laptop. They appreciate that it is lightweight and has plenty of storage with a 1TB hard drive. The 8GB of memory makes it very quick. However, some customers have expressed concerns about its performance, finding it to be slow even with the 8GB of RAM.
This summary was generated by AI based on customer reviews.
Great laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect laptop for me. It comes in handy.
I would recommend this to a friendEasy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great price to buy as well. I was looking for another laptop to purchase ...
I would recommend this to a friendexcellent machine, everything works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.minimum software updates required. easy and fast startup, setup, and connections.
I would recommend this to a friendAsus
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this PC is so fast and work great, just for the i need
I would recommend this to a friendlaptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works goo, we just use it for email and searching the web
I would recommend this to a friendconsidering the cost, I think this item is fare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the computer speed not as expected for a new computer
I would recommend this to a friendNeeded a lap top
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for basic home needs. Easy setup . Screen size is good.
I would recommend this to a friendAwesome laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this laptop from Bestbuy. Great price and really high quality.
I would recommend this to a friendBest bang for your buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop, gets the job done. Streaming, browsing, etc
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop it did the job. My kids loved it!!!!!!!
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son needed one for college and this was perfect
I would recommend this to a friendIts A Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Laptop Is Versatile, Functional, And Very Great
I would recommend this to a friend- Cons mentioned:Performance
Hardware problems with laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continuously had severe slowness problems with this laptop. The CPU was always at or near 100%. After 2 weeks of trying to resolve it, I returned the laptop.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Techie,
Do understand the inconvenience and your concern about the 100% utilization on the hardrive and CPU.
This will usually occur when the laptop is under heavy load when WINDOWS Update and antivirus scan, or malware are running in the background. To resolve the issue, try doing a full system scan using an internet security, or an antivirus software to get rid of malware, just in case the system was compromised.
If WINDOWS Update or antivirus is running in the background, do not run any applications. Since these applications utilize lots of system resources, the laptop will become unresponsive or slow whiles are running. Also, please make sure cumulative WINDOWS Updates are being installed periodically in order to maintain optimum speed and performance.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Junk Box
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money on this price of junk. Didn’t even last a year. You also get charged for all these extra services like windows , virus protection etc. Then it’s offerd when you open up your laptop so if you have already purchased this it’s like they trick you into buying again. No point in being charged extra for annual subscription to windows and virus protection if the laptop is not going to last a year. Not even worth a hundred bucks. So disappointed. Save your money and buy direct from HP or Apple.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having with this model. Please allow us to make your experience with ASUS a better one. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Cons mentioned:Speed
So slow!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this and am setting it up. I can't believe how slow this is!! My Dell is a similar price point and is nothing like this. Might have to return
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the performance of the device. Please attempt these troubleshooting within the faq below. If you need further technical assistance, feel free to reach out to me at [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Tips to improve PC performance in Windows 10: https://support.microsoft.com/en-us/help/4002019/windows-10-improve-pc-performance
- Cons mentioned:Speed
Too slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has a huge hard drive and Windows 10. That said, it boots up so slowly and even opening apps after you login is unacceptable.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Thank you so much for posting a feedback on this model, we truly appreciate it. I'm sorry to hear about the various issues you have been having with the speed. This is absolutely not the type of experience we want any of our customers to have. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. Please attempt these steps within the faq below.
If you need further technical assistance or if you wish to discuss this matter with me, feel free to reach us out at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Tips to improve PC performance in Windows 10: https://support.microsoft.com/en-us/help/4002019/windows-10-improve-pc-performance
Had problems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera did not work. The best buy team was great in allowing me to return the computer and exchange it for a new one.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Sancy,
Certainly understand your disappointment and the inconvenience this may have caused you.
All ASUS products undergo intensive quality control testing and inspections, the camera not working is a random problem.
Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or, part that stop working prematurely under normal usage.
If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or, you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Not happy with the audio.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Submitting this review after 7 months of use, sometimes the audio sounds gets choppy or distorted. Also, what I don’t like about this laptop is that the Capslock button doesn’t have a light. It’s annoying, it should be one of a basic features of a laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jack,
We do understand the inconvenience this may have caused you if you started experiencing choppy and distorted sound.
To resolve the issue, please ensure the audio driver and Windows are up to date. If you are audio/video streaming, please check if internet service is working properly and stable since poor or unstable internet connection will definitely affect audio quality.
Should you need further assistance with the product, please email me at [email protected] and I will be more than happy to help. Or, call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time I've ever bought an Asus and will be the last time. Runs very slow. Pages freeze. Also times the mouse disappears from the screen. I've always had either Dell or HP and will go back to them. I regret buying this computer.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear MawMaw11,
Thank you for your comment. Do understand your disappointment and the inconvenience if you are experiencing slow system speed or performance with the laptop. This is possibly be a WINDOWS related issue.
Certainly, the unit was designed to run light and basic computing applications like web-surfing, emailing and word-processing without compromising system stability and performance. This issue is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptop will do several system reboot, black screen temporarily or restart during the update process.
Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. In order to maintain optimum system stability and performance, cumulative WINDOWS Update needs to be installed periodically. If you are accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance.
If you need further assistance with the product, please email me at [email protected] and I would be happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:PriceCons mentioned:Battery life
RECOMMENDED BEST BUY WITH RECOMMENDATIONS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was compared with all other manufacturers per my specifications and requirements based on my 40 years of experience as an electronics engineer and a government contracting officer technical representative. I purchased this laptop for my personal use from Best Buy because of the sale price. I purchased a 3 year maintenance agreement since the manufacturer warranty is only for one year and does not cover accidental damages. Batteries also tend to fail after 2 years with a smaller percentage lasting more than 3 years. I already had a backup USB hard drive with all my data from my old PC to upload, but purchased the MCAFEE Total Security, 2019 MS Office for Home & Business, a MS LAser Wireless mouse, and most important, an LG USB CD/DVD Writer Diskless Drive for $39.00. This was needed because new cheaper laptops do not have a diskless drive needed for loading my old Software on CDs like my Family Tree software and others. The only way to get around buying the drive is to have the geek squad do this for a minimum cost of $49.00 not including taxes and costs for other tasks like removing garbage programs you have a problem doing especially since they will tell you how to do it for free. Make sure to delete the trial security software from the laptop before loading the new security software even if it is from the same manufacturer. Also uninstall programs you do not want via the control panel. Other game and app software can be uninstalled separately on the Start Menu by highlighting the icon, right clicking, and selecting uninstall. Also recommend checking the start panel ocassionally MS updates adds such malware later via windows updates because of advertising contracts they have with and in the fine print you read or did not read and checked accept. Well, the above is my professional rating, recommendations, and advice.
I would recommend this to a friend