Customer Ratings & Reviews
- Model:
- X540BARB94
- SKU:
- 6297000
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are enthusiastic about the price, weight, storage, and memory of the 15.6" Laptop. They appreciate that it is lightweight and has plenty of storage with a 1TB hard drive. The 8GB of memory makes it very quick. However, some customers have expressed concerns about its performance, finding it to be slow even with the 8GB of RAM.
This summary was generated by AI based on customer reviews.
Unhappy with AMD processor as well as ASUS
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor performance, too slow to respond and hard disk died < 1 year.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Vm3,
We certainly understand your disappointment and the inconvenience this may have caused you.
All ASUS products undergo intensive quality control testing and inspections, and are built to last, this is a random problem. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or, part that stop working prematurely under normal usage.
If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I will be more than happy to help. Or, call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Weight
Great computer for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this computer. The biggest selling point for me was the processor speed at 3.1gHz and the weight at a very light 2.2 pounds. The set up was easy and the computer has worked flawlessly for 2 weeks now. I am not a gamer, but I use the computer for emails, documents, and internet. Great computer for the money.
I would recommend this to a friend Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is the perfect device for leisure, work or school.! I’ve had it since 2019 and she’s still going strong.. thankfully! 10/10 recommend and has a great quality life
I would recommend this to a friend- Cons mentioned:Speed
What a waste of money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the worst laptop I've ever owned. I bought this in late 2019 from MicroCenter, not Best Buy and it wasn't cheap at the time, (though it consistently performed like a $200 laptop). This was my first Asus computer of any kind, (I've owned pretty much everything else over the years, HP, Acer, Toshiba, Samsung, Lenovo). Less than a year in, the thing started performing like a computer that was 4-5 years old. Now, less than 4 years later, it's on it's deathbed and I have a new computer coming Wednesday. My personal experience is even with daily use, my laptops last 5-6 years. This this is garbage. So slow, constantly bogging down and maxing out the Task Manager CPU and Disk, and even as I type this, both are maxing out. I don't even use the thing for gaming. Just general internet use, streaming, and not much else. This will be my last Asus for sure.
No, I would not recommend this to a friend - Cons mentioned:Performance, Speed
worst purchase this year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer came out of the box much MUCH slower than any computer I've owned in the last decade. It's incredibly slow for what seems like no reason at all and it takes forever to do the simplest of tasks such as opening a browser or app or even just typing (yes, it lags even just when typing this review). This was a horrible purchase that I regret and Best Buy's return policy (only 15 days) makes it an even more regrettable purchase.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Scarlett,
Do understand your disappointment if you are experiencing slow system speed or performance issue with the laptop. Certainly, the unit was designed as an entry-level computer that runs basic and light computing applications like web-surfing, emailing and word-processing without compromising system stability and performance.
This issue is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptop will do several system reboot, black screen temporarily or restart during the update process.
Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. Keeping Windows updated will maintain optimum system stability and performance.
If the above-mentioned steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
While accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance. If you need further assistance, please email me at [email protected] and I would be happy to help. Or, you can speak to an ASUS live support agent at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty