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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 765 reviews

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81%
would recommend
to a friend

Customers are saying

Customers have good things to say about the price, ease of use, storage, weight, gaming capabilities, battery life, and performance of this laptop. Some customers have experienced issues with the keyboard, Windows 10, the processor, software, and have even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 765 reviews
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Verry slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking computer just very slow idk why but it's like watching paint dry

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very lightweight and designed for the uses we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is what we were looking to get. In addition, the light weight makes it easy transport.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and understand. Easy to follow guides on the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a reasonably priced laptop and found this one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't give a manual with the computer.in other words figure it out

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Low price, full features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I compared this product to that of a major manufacturer, it had more features at a lower price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for what I need it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prize is good for what I purchased. Don't need it for lots of things, so it serves its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for price. Easy setup and operation. Only thing display hard to see at some angles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for home use. My wife uses all the time. I wouldn't make it my go-to computer, but it does what it needs at a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Less than perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for a while now and it is slow to even simply surf the web.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lower priced laptop that has good value for the money. I have had no major problems with this one unlike the last one(another brand).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife for her online courses and it is a really good laptop. It has a fast startup and the color is very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for everything I need it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pictures, Good videos, the sound is great. I have no complaints at all on this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to buy a computer for my brother who just needs the basics and he was very satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was not the best in terms of speed, memory and hard drive

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I guess it performs well but could perform better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space and great speed. Perfect mix for any kind of need. Especially browsing the web.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great visual resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my son, he was impressed with the design & color. I love the ease of the keyboard and visual resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the office. It does everything we need from normal everyday office work like using Microsoft Office to using one of our customer service/support ticket software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as a backup pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because we had desktop pcs with all the features, we were looking for an inexpensive laptop for backup. This pc laptop fit what we were needed - basic computing at a good price. One issue was McAfee. It loaded the laptop with all sorts of junk, slowing it to a crawl. We removed the software and added a free anti-virus that allowed the laptop to run much better.

    I would recommend this to a friend