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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 765 reviews

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81%
would recommend
to a friend

Customers are saying

Customers have good things to say about the price, ease of use, storage, weight, gaming capabilities, battery life, and performance of this laptop. Some customers have experienced issues with the keyboard, Windows 10, the processor, software, and have even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 765 reviews
  • Rated 4 out of 5 stars

    Simple Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple Laptop to get work and school assignments complete

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal. Make sure you update your drivers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is meant to be a low-price entry-level computer. It works great for its price. The problem I had with it was that the drivers that came with it caused sound glitches when streaming video. Once I updated them, everything was OK. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at multitasking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to have multiple applications open and running at the same time, and this laptop has no problem with that. I was concerned about getting a computer with Windows 10 on it because of a previous bad experience with it, but it has been a really smooth transition. Overall, it's a good computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer performs decently for kids homework. Not good for games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the second Asus Laptop I own and still love everything about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got the wrong charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought open box laptop. Unfortunately, it had the wrong charger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality-price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a laptop with a good relationship between price and value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy but a good, solid machine. Especially for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for a great price i recommend for people on a budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for basic computing and Streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop met my needs for basic computing and streaming movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun camera & apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Dell laptop 15inch screen. Very easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Defective, Speed

    Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work upon arrival. Went to Best Buy twice in one week to fix problems. When it was fixed, it was extremely slow. Returned within two weeks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop to have when u don't need a top of the line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use it to pay bills and shop definitely meets my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. Especially with the CD drive.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Good for entry level laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this laptop for my daughter. She is 8 years old. I didn't need anything powerful. However this laptop was really slow. It heated up fairly quick too. I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just t paid less than $200 with built in DVD ....... offer!!

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 2 out of 5 stars

    Hate this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but issues with this product. I've used it less than 10 times then keyboard didn't work. After that it won't even turn on now. Worst mistake to buy this laptop!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    need for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought as graduation gift for daughter going off to college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the laptop and hope to have for long time.

    I would recommend this to a friend
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