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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 765 reviews

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81%
would recommend
to a friend

Customers are saying

Customers have good things to say about the price, ease of use, storage, weight, gaming capabilities, battery life, and performance of this laptop. Some customers have experienced issues with the keyboard, Windows 10, the processor, software, and have even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 765 reviews
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I need it for. It does amazing for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Sometimes things take a while to download but it's not too bad. Overall, it's a great laptop!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I had a Toshiba computer before this one is hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting to know this computer . It appears to have more features than my Toshiba . I refusee to speak with these Microsoft scam people .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop from my daughter. It's a good basic laptop. She just need something for surfing the web email stuff like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Frills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted a no frills computer for surfing the internet check email and fantasy football So far so good.It will not play dvd's movies but,you can find a away around that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a huge amount of memory. Not to mention it's a beautiful computer... . Sleek, Chocolate Brown and gold. It really looks the part of a cool computer and it is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found this ASUS laptop a real bargain very functional and fast very happy with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    poor laptop performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just starting to use office programs it got blocked. It's so slow that sometimes you'd like to quit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it it got broke.worked at the beginning well but than it started to freeze. They changed it and did not send the charging cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this. It was too slow for what I wanted to use it for, but it wasn't bad for simpler things like basic web browsing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product....love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen clarity is top notch. Nice with Windows 10 already loaded. Nice to also have Netflix pre-installed. Cannot complain about anything. Great laptop for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was very easy to set up out of the box. I have had it for about a month and I haven't had any problems. It has plenty off processing power at a decent price.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    it very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it very slow freeze up don't like it at all so I get it paid off I junk this and get another hp

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! It's exactly what I needed for school! The processor runs fast!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Laptop is slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We knew it was cheap when we bought it, but wasn't expecting a brand new laptop to be so slow!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Computer much too slow. Was told it was fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told computer was fast, but it is very slow in downloading, especially slow in downloading articles within other articles. Geek squad improved performance a little bit by changing my search engine, and eliminating some things, but I have lost a lot of the formatting that I had with other search engine. By formatting I mean some of the verbiage that appears when downloading pages with other search engines are missing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok until a week ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working, my son reset it so he could continue school work, I have been to busy to bring it to the Geek Squad to look at.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loves it, uses for school & games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a birthday gift for my granddaughter, Works perfect for what she wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great color graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is very nice now i can use this laptop onthe go

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was definitely good for the price however it can get a tab bit sluggish. For the price I paid I am very happy.

    I would recommend this to a friend
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