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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 765 reviews

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81%
would recommend
to a friend

Customers are saying

Customers have good things to say about the price, ease of use, storage, weight, gaming capabilities, battery life, and performance of this laptop. Some customers have experienced issues with the keyboard, Windows 10, the processor, software, and have even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 765 reviews
  • Rated 5 out of 5 stars

    great little computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great inexpensive laptop. It has Windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer, very durable and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great. Bought over 6 of them. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A laptop with all the basics, easy to set up and use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I liked very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was for my wife.see is pleased very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything we need it to and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my nephew and he like it is work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer. It's fast. Feels very smooth....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The laptop is great!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 1 out of 5 stars

    It's really slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very slow and frustrating to use. I almost returned it but I was beyond my 14 days. I can do my homework but I can't play games with its s low processor.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    poor!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i bought this right away i got a virus then it started running really slow could not do anything with multi windows opened... i returned it in the 3 day

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really that thrilled with this laptop, it loads slower than I thought it would, a little frustrating.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and ended up returning it. The computer lagged and took too long to complete tasks. Was too frustrating so ended up returning it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow as molasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, Windows 10 is incompatible with all the software I own, Word doesn't work properly - won't let me change font size.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not as nice as my old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ASUS isn't as user friendly as my old one..doesn't show when my caps lock is on

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This computer is very slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very slow, especially when browsing the web. I have high-speed internet and have used various browsers but remains slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    great for light handed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two weeks after purchasing I was in sending it in for repair. I'm waiting for it to be returned

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes forever to respond or open an app. Slow slow slow!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On and off didn't work. Store personnel couldn't get it to turn on. Tried another one did same thing. Questioned lot# store exchanged

    No, I would not recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    openbox defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read online about openbox deals and queried warranty, etc. This openbox was defective.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    i liked the gold color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after getting it home I did not care for the set up. but I was able to return it with no problem and get a different laptop

    No, I would not recommend this to a friend
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