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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 42 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the price and backlit keyboard of the 15.6" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC. They appreciate that the laptop offers a backlit keyboard and consider the price to be reasonable for the features included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 42 reviews
  • Pros mentioned:
    Backlit keyboard

    Rated 4 out of 5 stars

    Usable laptop for a good price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor isn't as slow as I thought it would be. The real limiting factor with this laptop is the 4GB of RAM it has. The On-board storage is fast but you're going to want to purchase a Micro SD Card if you plan on storing more than the 20-30GB of free space that's available after Windows 10 installs. Screen quality is average but a bit washed out. The backlit keyboard is looks and feels good but I'm not digging the yellow accent around the enter key. Battery life is as advertised. Overall a decent laptop after some tweaking and the removal of all the bloatware that comes pre-installed. Just remember to disable Windows 10 S Mode (unless you want the added security) otherwise you wont be able to install any application outside of the Microsoft Store.

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard, Brand, Screen size

    Rated 5 out of 5 stars

    Asus laptop usage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feel of keyboard and size of screen. I've used Asus in past and have always been happy with brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    johnboy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this unit for 5 years, Use it as backup for new units that don't hold up.

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard, Price

    Rated 4 out of 5 stars

    good laptop for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop for the price point. It has performed very well and responds quick to commands. the screen quality is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard

    Rated 5 out of 5 stars

    Premium laptop at a budget price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent budget laptop. The screen looks amazing. I’m extremely happy with the backlit keyboard especially at this price point. I would truly recommend for anyone looking for a good laptop under $400 with backlit. It has a premium feel to it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love this ASUS laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new ASUS laptop. It is exactly what I was looking for and it meets all the requirements I wanted in an affordable laptop. Yes, I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Accurate description

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is as mentioned online , i am very satisfied with my order and will recommend this product to future customers.

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard, Screen size

    Rated 4 out of 5 stars

    Asus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice backlight nice large screen Easy typing on the keyboard includes numerical on pad!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Steve's laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this is a good computer for the price. It's being used by a mentally challenged adult who is able to navigate on the internet with it with no difficulties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for regular use. Email/ simple web

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother who only uses it for classic purposes. Gmail and buying things online. Can store a great amount of photos too because nothing else is being downloaded. She absolutely loves it. As for my side of things i tried it for her and it booted up fast. Definitely worth the price solid computer. Tried 2 others before this one and they were slow opening web pages. This one is crisp and fast.

    I would recommend this to a friend
  • Cons mentioned:
    Learning curve

    Rated 5 out of 5 stars

    Asus Vivobook laptop 15.6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop a lot. Just gotta get used to it compared to my acer chromebook 15 that I've had for bout 3 yrs. Still a lot to learn and get used to, lol.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good machine, i loved, it fast and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard

    Rated 5 out of 5 stars

    Great laptop for personal or business use.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. It starts up quickly. Great features like a backlit keyboard. I use it for personal use and to VPN to my work. The picture is great and the keys are smooth. I love that it has a 10 key.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price! I just need this laptop for basics tasks and it does the job very well! It is fast and has a good quality camera! Very satisfied with my purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 2 out of 5 stars

    Customer service from ASUS is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought this computer to organize pictures. About 5000 or more. Right from the beginning there were about 25% of the .jpg pictures wouldn't open and when I click on them the screen says .jpg files are not supported. Well in the same folder there were about 500 .jpg that did open. Chatted on line with customer service. 3 different people I was cut off because I didn't know how to upload a acreenshot. When I finally figured out where the picture was I was cut off by the second person. By then I had uploaded the screenshot. But I was already cut off by person #2. #3 was next he told me to do a hard start. Hold down the on button for 60 seconds. I did that and restarted the machine. Unfortunately the customer service screen closes and that ended chat #3. The issue still is not fixed and I have had enough incompetence for one day. So you know, I am a disabled Veteran USMC I have one leg and on the oyher side no hip. I am currently being treated for lung cancer and want to organize these pictures for my 3 step sons before I die. Also, my wife passed away on March 10, 2021 this year. So I don't need this aggravation. How about upping my warranty 90 days. Or better yet compensate me with a better computer. Take this back and I will pay the difference.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer, Certainly, we understand your disappointment with the issues described and I extend my sincerest apologies to you as well. This is absolutely not the kind of experience we want any of our customers to have. Have you tried opening the images in another app? If the issues remain the same then this could simply mean that the files are corrupted. If you have any other technical concerns, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First New laptop I've bought in years; great value for the price. Never has any issues, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. Full functional and the speed is great. I’d recommend this laptop for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not mad at it all

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for everyday surfing and office work. i expected less performance then i received and cant be mad at that. got it for my mom and she loves it for someone not to tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price, no problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great basic computer for the price. I use it for e-mail, bill pay and online meetings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS15.6laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about it. Bought for my husband he loves it.

    I would recommend this to a friend
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