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Customer Ratings & Reviews

Your price for this item is $342.99
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The comparable value price is $349.99

Customer reviews

Rating 4.1 out of 5 stars with 585 reviews

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87%
would recommend
to a friend

Customers are saying

Customers value the affordability, ease of use, and performance of this laptop. They appreciate that it is lightweight and portable, making it convenient for everyday use. However, some customers have concerns about the battery life, keyboard quality, build quality, and Windows 8 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 585 reviews
  • Rated 4 out of 5 stars

    great purchase for my daughters college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop best buy for all my electronic needs. The quality on the products are second to none.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mouse keys stick and make squeaking noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase this item again, the mouse keys work poorly and computer is very slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow processing & internet connection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says you can "quickly access internet"....NOT SO!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    First Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great, didn't like it came without a word program or a good anti virus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus - 15.6" Laptop - Intel Core i3 - 4GB Memory -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying having a laptop back downstairs again. So far so good, no complaints!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good computer for average user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the I3 processor not as fast as could be, but does the job for inexpensive computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good laptop for highschool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    user friendly lightweight good first time laptop :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer but not easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it month ago, it's cheap lap top for this price. But bit difficult to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop for my son great investment. He'll leave my computer alone. Finally.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    slow and noisy mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems very slow and battery doesn't seem to last all that long. I am not happy with this purchase and wish that I had spent a little more money for a better product. The mouse is also very squeeky.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Autumn,

      I understand you have issue with the product and I want to help you fix it. If the laptop is running slow can you please do a system restore to revert to last known good configuration then install all windows recommended updates before using the system. For the battery please do a battery calibration manually by draining the battery completely without the AC adapter connected then charge it fully without the system being used or power on. For further technical assistance please email me at customer [email protected] and put down case # N141246198 in the subject line for you reference.

      ASUS Customer Loyalty is dedicated in helping you and all other ASUS customers.

      Thank you for choosing ASUS.

      Regards,
      Mark
      ASUS Customer LoyaltyAsus

  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop, at first I was little worry about getting an Asus computer, because I never owned one before, but after trying this one, I absolutely love it, highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a excellent product for moderate tasks as office documents and web usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for browsing the internet, paying bills and document manipulation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Fast system of processing, it can load web pages very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    capable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets my needs. I use it for work, school and home projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, quick, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is the new windows is hard to use. Otherwise great computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it has to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a reasonable price and does everything I need it to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its realy good prices and electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im so happy with my new laptop it my tool to make my comunicate life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for a teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my granddaughter with the specific features in mind: the RAM, hard drive memory and Intel processor. Asus is a top-notch brand and this does not disappoint! Buying online and picking up in store was easy and effortless. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus cpu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good has gigs and ram lions. It's a nice tv and it makes sound

    I would recommend this to a friend