Customers value the affordability, ease of use, and performance of this laptop. They appreciate that it is lightweight and portable, making it convenient for everyday use. However, some customers have concerns about the battery life, keyboard quality, build quality, and Windows 8 operating system.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 585 reviews
Rated 5 out of 5 stars
No Problems
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to start and set up. Synched easily with other wireless devise in my household. No problems so far after about a month of use.
I would recommend this to a friend
Rated 4 out of 5 stars
Great Laptop for the Price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this laptop for my brother during Thanksgiving and he loved it. It is great for home purpose and has everything we need. Good thing is we also get free 6 month antivirus software with it from Geek Squad of Best Buy which is great. :)
I would recommend this to a friend
Rated 3 out of 5 stars
Good value Laptop for my needs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this mainly for educational use and general internet use and wanted a low budget windows laptop. While keeping price in mind, this laptop works well for my needs. It has sufficent speed and storage space. It feels abit cheaply built but should be fine if taken good care of. Out of the box it did need some time to setup the laptop for me, it came with software i didnt want and after uninstalling the bloatware it ran much better. About a gig of updates for windows was required...so keep these things in mind. Overall I give it an average rating...
I would recommend this to a friend
Cons mentioned:
Build quality, Keyboard
Rated 1 out of 5 stars
Disappointing Build Quality - Touch Pad Failed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this as a Christmas gift for my teenage son and after two days of installing updates to get it up to Windows 8.1 with all patches the touch pad stopped working completely. I've bought a lot of laptops for myself and family members over the years I've never had one that experienced a hardware failure so quickly and with so little use. Overall, it has very cheap build quality that I would not have expected from Asus. I've bought a number of Asus motherboards and video cards over the years but I'll be staying away from their laptops from now on.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Powerful laptop for promotional pricing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a laptop purchase for my 82 year old mother who needed to give up using her Windows XP tower. It has worked very well for her uses which include genealogy, email, web surfing. The only issue is there is no real way to make your own back up disks unless you contact Asus.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Everything I needed in a price I wanted
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer was found on BradsDeals. I drove an hour to a store that had it in stock and I am glad I did. I prefer to buy all my major electronic purchases from Best Buy due to the warranty and knowledgeable sales staff. They helped me compare 3 other computers side by side and assured me this brand was as good as the major name brands. I can trust Best Buy and I love how quick my new laptop is. I am beyond pleased with the features and ease to set up.
I would recommend this to a friend
Rated 4 out of 5 stars
Great computer, simple, yet powerful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
it is a great computer for the price. It doesn't have LED light indicators on caps lock, num lock and and other keys that usually have light indicators. It is obviously not a gaming computer but it runs applications effectively. I love its design, it's slim and light
I would recommend this to a friend
Pros mentioned:
Processor
Rated 4 out of 5 stars
Basic Laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not a fancy laptop but it does the job for the price. Fast boot up time along with the right amount of memory, processor and hard drive space makes this an ideal laptop for someone who just wants to surf the web, manage pictures, check email, etc. Some drawbacks include a very hollow and loud mouse pad, no light indicating when the caps lock is activated, no way to easily replace the battery as well as being on the heavy side. It appears you have to remove the underside of the laptop in order to replace the battery based on some YouTube videos. All in all, a great entry level laptop at a cheap price.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great Laptop,Value for money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I brought this laptop for my Cousin Sister for her Highschool.She loves it.
Great laptop with all needed feature.Price was also reasonable.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great laptop for the money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this for my 15 year old daughter for Christmas. The price was great and it does everything she needs for school. Great bargain!
I would recommend this to a friend
Pros mentioned:
Easy to use
Rated 5 out of 5 stars
Great computer for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my daughter for Christmas. She loves it. Easy to use and gets the job done. Bonus is the dvd player that I didn't notice it had. Great computer for the price I paid.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great computer for my kids and me.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price its a great purchase for a starting computer for my kids to use.
Easy for my kids to use and has enough memory and hdmi for streaming and chrome use on their tv.
I would recommend this to a friend
Pros mentioned:
Price, Processor
Rated 5 out of 5 stars
Great for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been looking for a new laptop for a LONG time. Just did not want to pay for yet another laptop. Finally found this one with i3 processor and on sale for $250. Best deal. Only negative so far is that it does not have bluetooth (no-one told me that when I bought it) but can use a wireless mouse. Need to get a USB hub for the loss of the 1 port due to the mouse but other than that, no complaints so far....
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great laptop for simple things
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This ASUS laptop is great for people who just need something simple and fast. I have no complaints for this laptop specifically, just not the biggest fan of Windows 8.
I would recommend this to a friend
Rated 4 out of 5 stars
Overall serves its purpose
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this computer last minute for work and so far I have not had any major problems with it. Its processing speed is a little slow but expected with this product's specifications. Overall happy with the purchase and would buy it again.
I would recommend this to a friend
Pros mentioned:
Performance, Price
Rated 5 out of 5 stars
Good Laptop at a great price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this Asus X551CA laptop during a Pre-Black Friday sale. It was priced low and the specifications were more than enough for every day use. After I got it home, I set it up and updated it from Windows 8 to Windows 8.1. I was very impressed with the way it preformed. It is quite, fast, and the screen looks great. This laptop would work well for school, travel or home use. It's definitely a winner!
I would recommend this to a friend
Pros mentioned:
Easy to use, Speed
Rated 5 out of 5 stars
Best Deal for My Budget
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is absolutely wonderful the speed of the Intel Core i3 is much much more then the speed I ever expected.
From the moment I opened the well made and packaged box I fell in love with the computer the moment I turned it on. Literally blinding speed well made, easy to operate if you enjoy just turning on your computer and watching it update. Once it's done just try to keep up with it.
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Good deal for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought the laptop on sale at a good price. The initial setup was a pain. Claimed it comes with Windows 8.1 but it doesn't. Had to install 100+ updates just to be able to install Windows 8.1 from the Microsoft store. A few freeze ups, 2 system restores, and about 6 hours later the computer was finally up to date and ready to go. Most of my problems were due to junk Windows 8 and not the machine itself. Was an early Christmas present for my parents. They love it and is perfect for what they use it for. Can't beat it for the price.
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Great laptop computer for students
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop computer works very well. It's a very good deal since it's i3 CPU with a surprise low price. It's light and convenient to use.
I would recommend this to a friend
Cons mentioned:
Keyboard
Rated 3 out of 5 stars
Its "ok"
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Since I'm on a budget it works out fine - but I really dislike the keyboard. You have to press pretty hard on the pad and alot of times I have to double click on it. It is pretty slow - the sales man said it would be much faster than my previous one but it really isn't. The good points are that its lighweight and doesn't get hot. That I like.
No, I would not recommend this to a friend
Brand response from Asus_Answers
Posted .
Dear Mitten68,
I understand that you have issue with your ASUS X551CA laptop and I want to help you fixed it. Can you please do a system restore to revert to last known good configuraion then install all recommended windows updates before using the system. For further technical assitance please email me at [email protected] and write down case # N141230383 in the subject line for your case reference.
ASUS Customer Loyalty is dedicated in helping you and all other ASUS customers.