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Customer Ratings & Reviews

Your price for this item is $342.99
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The comparable value price is $349.99

Customer reviews

Rating 4.1 out of 5 stars with 585 reviews

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87%
would recommend
to a friend

Customers are saying

Customers value the affordability, ease of use, and performance of this laptop. They appreciate that it is lightweight and portable, making it convenient for everyday use. However, some customers have concerns about the battery life, keyboard quality, build quality, and Windows 8 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 585 reviews
  • Rated 5 out of 5 stars

    Excellent Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a great deal for a laptop with a disk drive, it has everything I need and I can connect it straight to my tv to stream anything I want. It's 6 months later and it still performs flawlessly. I'm not a huge fan of windows 8 but I'm used to it now and browsing the net and streaming from online services such as netflix or hulu is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use and set up. Like the way the keyboard key feel

    I would recommend this to a friend
  • Pros mentioned:
    Price, Processor

    Rated 5 out of 5 stars

    Nice basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on black friday for a very nice deal. I really love this laptop as it comes with quite ok processor, and is good for regular use. Though body looks a bit cheap, but for the price i would say its an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fast and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer especially for the price. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top brand laptop at a great price with good speed and performance from a store you can trust. Whats not to like..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    User Friendly Laptop Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is an excellent quality and very user friendly. I'm not a computer savvy person and I had no trouble setting it up. The price was very reasonable for the quality you get. I would highly recommend this laptop for casual use. You might need an i5 or i7 processor if your using advanced applications.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is not bad. Has the CD ROM with is nice. Takes sometime getting use to the new windows. Wish it had a few standard programs. But not bad to use to do online schooling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good performance for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the first time to try ASUA laptops but they turned to be very durable. I would recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good, fast delivery, laptop in nice condition

    No, I would not recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Good value laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this laptop and have found it to be a good value. I needed a second laptop to keep at work so that I didn't have to bring my apple laptop with me everyday. I purchased this on sale so it was under $300 and I am very happy with what the product has to offer for the price. It is relatively good processing speed, the display is large and clear, and it performs the operations/applications I need it for well. I gave it three stars because the design is a bit clunky (esp. trackpad and clicker) and because I am not a big fan of the windows operating system. However, if you are in the market for a solid laptop to perform the basics, this is a good deal.

    I would recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear GeekGirl1,

      We want to thank you for your time postng this review and we are happy that your satisfied with the product except with the appearance of it. If your going to have any problems with it please feel free to email me at [email protected] and put case # N141289978 in the subject line for your reference.

      ASUS Customer Loyalty are dedicated to help you and all other ASUS customers.

      Thank you for choosing ASUS

      Regards,
      Mark
      ASUS Customer LoyaltyAsus

  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fast shipping ,it was exactly what I needed ,Thanks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop if it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased by myself and three other family and friends. Out of the four laptops, two did not work on arrival. Although this is a small sample size and it's possible we just were unlucky, it's also possible they have a very high failure rate. The two laptops that did work both work great, and best buy returned the other two quickly and with little hassle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer is good for what I need it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great for what I'm using it for and makes job easy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for individual n family with great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for the IT work that I do at my job checking internet connections, etc. This did the trick. I had to install Windows 8.1 as it only had 8 on it to begin with (let the PC do updates and reboot several times before the update). It isn't the fastest machine, but it serves the purpose I needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Nice computer for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and plenty of speed compared to the last laptop I puchased. First time using windows 8, was able to navigate pretty easy with in about 5 to 10 minutes. Started downloading pictures and videos with ease. All in all this is one of the better laptops I've purchased in awhile.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8

    Rated 4 out of 5 stars

    not good for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not easy to use. The side panel keeps coming up in the middle of operations and so does the date at the bottom. The computer itself is light and easily portable but the 8.1 is much harder to use than the 7 orXP.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Vaps,

      I understand that your not happy with the Operating System in your ASUS X551CA laptop. If your having a hard time with windows 8.1, you can downgrade or install windows 7 as your operating system. For further technical assistance please email me at [email protected] and write down case # N141233210 in the subject line for case reference.

      ASUS Customer Loyalty is dedicated in helping you and all other ASUS customers.

      Thank you for choosing ASUS.

      Regards,
      Mark
      ASUS Customer LoyaltyAsus

  • Rated 4 out of 5 stars

    great laptop for my kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids got this as a gift. Good computer. Still working on figuring sone things it offers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase, so far it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light but sturdy, reasonably fast for a sub-$300 laptop

    I would recommend this to a friend