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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 399 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are pleased with the large screen size, ease of use, and battery life of the 17.3" Chromebook. Many also appreciate its price and lightweight design. While some users found the RAM and storage to be limiting, the overall performance was considered adequate for the price point. A few customers needed time to adjust to the Chrome OS.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 399 reviews
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Gamining Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this laptop for out daughters graduation gift. She wanted something she can use for gaming but also for school work. This laptop was perfect the screen isnl the roght size the features on the laptop are Amamzing! Andnthe battery life is great. Even thought we got it as an open box the laptop was in PERFECT shape

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Excellent value for browsing and Google apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Chromebook but the first 17 inch. It's rather heavy so I'd recommend it for a desk computer. I'm quite pleased with the Chromebook for browsing and using other Google products, but usually return to Windows for serious work. This particular computer is excellent value, however. I had some doubt about the 4GB Memory, but it seems to be adequate for my purposes when using this device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop, really a fan of the seamless integration of Chrome OS with Android. Takes care of all my needs. Even able to do some 3d work in tinkercad although it's definitely a little slow using it. Solid battery life and I love the bigger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    ASUS open box Chromebook purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $140.00 as a certified, open box. I couldn't be happier. It's larger than my last Chromebook, but that's what I wanted. It's great for watching videos, and it's fast. Mine is hardwired, so I don't know how the wifi connection would be, but I'm sure it's fine. I could go on, but I won't. It was a great purchase. Thanks! Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Can't beat this deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a Chromebook before. I like it. Even tho I prefer windows this works for everything I need it for. And for the price wow I'm shook. It doesn't run slow or glitch or skip or anything runs very smooth and fast. You can't beat this deal. I'm very happy with my Chromebook. And the screen size and resolution is nice too. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for surfing and shows on 17'. $189 promo $$$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want to use my expensive work laptop for watching shows with headphones. When this was on promo for $189 I had to buy it mostly for the big 17 inch screen It is perfect for surfing the net and watching shows. I have only had it a couple weeks and am very happy so far. The only downside was trying for a couple of hours to log on to apple tv. It would get stuck on free trial. I could not watch. I later went to the extensions in settings and turned off mcafee weboost and the problem was solved.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great Product-Always Shop Open Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook. Purchased this in the discounted open box section. Its essentially brand new. Fast processor, fantastic display. Currently my daughter is using it for school primarily for on-line presentations and dropbox type assignments. I want my own.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Laptop of the month

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop is pretty good only thing I don't like about it is the dimmer screen. But I am learning how to operate these new laptops real lightweight thin and I love the 17 inch screen it's a plus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Review of ASUS Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. best laptop I've ever had. Easy to use from the moment I started. The screen is big, clear and can easily be adjusted for people with weak eyesight like me.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Solid chromebook for basic needs.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid no frills chromebook.The 17.3 inch screen is great and really makes a difference for me as my eyesight is poor. The sound on the other hand isn't that loud or of super quality.I haven't had it long, but so far it functions as all Chromebooks do. There is a number pad which comes in handy. It's sleek and pretty heavy, but I don't plan on taking it anywhere. I don't think you can go wrong with this for the price. I was offered an extended 90 warranty from ASUS for submitting feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 5 out of 5 stars

    best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is outstanding & it's a Chromebook - perfect for my teenager for streaming her movies! Im most pleased with the PRICE - everywhere else wanted twice as much for the same laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Speed

    Rated 4 out of 5 stars

    ASUS Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Chromebook is very easy to use. Powers up very fast and the battery life is amazing compared to the old laptop. I had a bit of issue adding my HP printer but after looking online for help it was fine. I would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Big screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big size screen, easy once you play around with it, answers to “hey google”, and pretty much got it for cheap, $200 aat the time after taxes it came out to $230 and was brand new. Thanks bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ACERBPC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a great price. Primarily used for work. Word processing and spreadsheets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not admire Chromebook for years. But, with this Chromebook, I have grown so much in love with Chromebooks. I enjoyed using this computer and I have bought a couple more for friends and family members. this computer perfectly passed for a GREAT GIFT. Thank you !!! Asus and thank you !!! Best Buy. I will buy more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great value for price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to do basic banking and bill pay plus internet searches. I chose this for the huge screen. I have been very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Cna

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is huge and it looks awesome playing videos and movies. The battery life is 72 hours and it has built in protection. The only the thing is apps and stuff are different like Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, since I have been using this laptop for less than a month. I have enjoyed using it and haven't used any other google chrome product. It has been just as advertised. It was too good of a deal to pass up, and my notebook was just to small for everyday use. I will update this review after I have used it for a while longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value 17in chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. 17in really helped good youtube experience. Battery lasts good 5 to 7 hours. No problems. However, due to its weak CPU, it stutters when under load.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Get one for you to.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a techy person. But here's the scoop, this is fairly resolute with great speakers, good battery life and a nice big screen. And I always buy at big discounts.

    I would recommend this to a friend
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