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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 378 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the large screen size and its good color reproduction as significant advantages. The ease of use, impressive battery life, and reasonable price point are also frequently praised. While some users find the performance adequate for their needs, limited storage space is a recurring concern for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 378 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Screen to Watch Videos At A Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new 17 inch Chromebook. I have had 13 and 14 inch Chromebooks in the past. Generally they have had more powerful CPU's, Touchscreens, and in the $500 to $700 price range. I did my due diligence, and thought about what I really wanted as one who mostly just watches videos and what I really needed was a bigger screen. I saw this one on sale at $199.00 and way bigger than anything before and bought it. It is nowhere near the specs of my previous ones. Slower, not the fancy resolution like before, no back lit keyboard, and yes I do miss my touch screen for sure. But I love the size of the screen and I forget all that stuff! Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    17" Chromebook.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase, was in excellent condition as described. Performance wise, it does what I need it to, YouTube, email, social media. Excellent value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good gift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for this prize. It was a gift for my 87 years old father. He likes it. Easy to use, efficient and fast. All apps from Google play. Realy it is just big smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Incredible Bargain

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive system. This was my first Chromebook and I must say - EASY AS PIE TO USE. The Asus frame is very solid and sturdy. Google works seamlessly and it's like having a giant phone with a big screen. Also, the Google updates go on for years which is one less thing to hassle with. Battery life is very impressive. I like everything about this Chromebook!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great screen size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device for the price... Love the large screen - a little heavy but built well to withstand drops (hope not) fast and easy to use (least for me) well worth it... God bless...

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 5 out of 5 stars

    THE PRICE IS RIGHT AT BEST BUY!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer the screen is perfect for my eyesight.....No more paper needed. Easy to manage all of my needs....AND THE PRICE WAS RIGHT!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer-I love having a bigger screen. My students at school kind of teased me about how big it was, but it is perfect for me! I can type and use all my google apps and that’s exactly what I was looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents really enjoy the ease of use of this laptop and giant screen. It works quick for normal tasks such as browsing, paying bills, streaming videos etc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Excellent buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has exceeded my expectations! It has awesome battery life, a huge screen, and responsive touch pad! I am very pleased for the price I paid vs what I got!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 7 year old love this computer! He finds jt very easy to use and can play game on it. The screen is big and very clear

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great computer for a great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great family computer. Got it on sale before Christmas. The kids love for school and games. Big screen light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great deal.Great for personal & casual gaming use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop with fast processor and quality screen loads.Buy this. Use this. You will never regret it. Awesome laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chrome book works great. However, We did have to take it back and exchange it for a newer one. We were very disappointed when Best Buy shipped us an open box chrome book that was listed in excellent condition, however, it came with no charging cable, and would not turn on. The lady at the store was wonderful, and she corrected the problem with no issues at all. And we are very happy with the Chromebook and How Best Buy took care of it. I will definitely purchase more items from Best Buy in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Good beginner laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good beginner laptop. Big screen size is a plus with google meet calls. Good quality sound (for the price). Decent battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great Size and Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was amazed with the size of this computer since Chromebook’s are normally small . This computer works well . Battery life is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this laptop on sale. Easy to used. I didn’t expect to be big but its great laptop for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Good deal for the average laptop user.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a clear large screen. It has a sharp picture. It boots up quickly. It is a good laptop for the average user.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this product. I had a MacBook that had my anxiety through the roof. I purchased this product and I am simply in HEAVEN!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Asus chomebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my laptop! Couldn’t be happier! It’s fast and easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Ms Boomer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have a larger screen I can stream videos and movies and see them so much more clearly than on my little laptop which had a keyboard that did not work any longer. My grandson helped me follow the directions to set up my Chromebook. And I have been enjoying not only the movies and videos but able to clearly read and send email messages. Though this older laptop model is heavy I don't mind setting it on a little mobile table to use comfortably whenever I need it. It suits my needs!

    I would recommend this to a friend
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