Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $639.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.2 out of 5 stars with 33 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

88%
would recommend
to a friend

Customers are saying

Customers recognize the 19.5" Portable Touch-Screen All-in-One as a highly portable device with a well-received screen size. Positive feedback frequently highlights the touchscreen functionality and generally acceptable battery life, while some users note that performance may not meet the needs of demanding applications. The price point is also viewed favorably by many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Low Cost tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This low cost tablet did not have a good display. But for the price expectation was not high

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy the portability.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually by hp computers but decided after talking with Best Buy worker that this was a good computer for what we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had very few problems with this computer and it works well in our motorhome. Having an prop that comes out of the back is a definite plus in our confined space. It would be better uf it was solid state, but for the price that was not an option.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Almost Perfect Giant Windows Tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife to replace her Dell XP machine. After I added an external hard drive to move her files, she has been ecstatic with it. It has an internal battery which eliminates a UPS that lived under her desk as well as eliminating a tower and bulky monitor. It does require an external powered USB hub to accommodate an external Passport HD, a an external Samsung CD/DVD, a USB printer, and Wifi. Nifty package with Win 10. Wish they made an I7 version in larger table top size.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Awesome for mobility and school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to allow use as tablet for meeting notes and sharing ideas and also as platform for online college. Works great! Windows not so much.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    PT2001-10 asus scores a hit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ASUS computer. have had ASUS motherboards in the past. this unit has windows 10 preinstalled. bright screen. Broadwell 5th gen processor. INTEL 5400 graphics chip is surprisingly snappy. can actually play starcraft 2. build quality is very high nice solid machine if a tad heavy. was able to find this at my local best buy online it was back ordered. it was this or an ipad pro glad i got this as it is a full blown computer. one thing it should have is an SSD as it comes with a conventional HD. OVERALL I WOULD RATE THIS AN 8 out of 10 taking one point for lack of ssd and the slightly heavy weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for the room available

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very glad I made this choice ... it's perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice All in One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just setup the computer last night, and so far, so good. The speed seems decent. I’ve seen some complain about the speed, but unfortunately I think that is an issue with Windows 10, and not the computer itself. I’ve had 2 computers with Windows 8/10 and both have been much slower that Windows 7, which I find funny since they advertise faster speeds with Windows 10. Anyhow, I have also noticed the complaints about screen brightness when running on battery. It took me a bit to figure out, but you can adjust the brightness on the side of the monitor (above HDMI inputs). Press the button with the 3 lines once, then press down on the side volume button to select “Color”. Now press button with 3 lines two times (once selects brightness, twice allows to change brightness), and now press up on the side volume button until desired brightness is reached. This is the old school way to adjust your monitor, and I have no idea why there is no brightness option anywhere on the computer. Otherwise, those are my only issues. The computer looks sharp, touchscreen appears to work well, and overall it seems to be a solid computer that will hopefully last. It’s hard these days to find anything of quality anymore.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Like the all-in-one computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer when I returned one that was too large for the place I have for it. It seemed to be the only one that would fit. I liked the all in one features; however, somehow it got stuck in airplane mode and not connect to internet. Airplane mode could not be turned off. Had to return it and got a different computer that was not portable and does not have airplane mode as it is for home use only.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    Suprisingly good once updated and tweaked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was underwhelmed by the performance, which felt slower than an i5, somehow. But once I got all the updates (including the major one for Windows 10 which is almost like another version of Windows 10 on top of itself) and I disabled everything I could from the Startup (done in Task Manager), the system felt much snappier. Two weeks in and I'm quite happy with it so far. The battery lasts an impressive 5 hours, slightly longer if I'm just surfing or just doing word processing. Don't uninstall the ASUS Manager program, as that might lead to problems with Power Plans (it kept reverting to recommended 'Balanced' settings instead of the 'High Performance' settings I prefer). Overall, a solid choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Screen size

    Rated 4 out of 5 stars

    Happy Wife

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This giant tablet made my wife very happy. She was using a 13" notebook for watching TV, browsing facebook and internet and was not very comfortable. I have researched the all in one computers and decided to get the ASUS. I know we made a good choice because this computer is literally a giant tablet. Other than being a little on the heavy side the handle on the back helps carrying it. She takes it anywhere she goes in the house and the battery is good for at least 4 hrs or TV watching. SO Happy wife, happy life.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and won't even play youtube. Keeps freezing up as a new computer first time use. Also only has 3 USB ports and 1 is for the keyboard and mouse. Think I made a mistake with this one. Looks good though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    had issues from beginning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    within a few weeks of purchase it had issues with a corrupt BIOS and when the OS was upgraded from 8.1 to 10 the problem worsened

    No, I would not recommend this to a friend