Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,044.99
Clearance
The comparable value price is $1,099.99

Customer reviews

Rating 4.2 out of 5 stars with 151 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers often highlight the laptop's fast start-up, portability, and lightweight design. They appreciate its performance, power, and sleek design. However, some users have concerns about its battery life, limited number of ports, and tendency to overheat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 151 reviews
  • Pros mentioned:
    Fast, Touchscreen

    Rated 5 out of 5 stars

    fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast ,small, light. nice touch screen, great battery

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. I was not sure at first because I was replacing a Lenova and the keys on this new one are spaced out just enough farther that I wasn't sure I could get used to it. But, I did and I love that it is fast and lighter than my last one. I am happy with Lenova which is why I wanted another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my college student. The size and weight are perfect for easy carry. The SSD combined with the newest Intel chip make this machine very fast. Boot up time is under 10s and shutdown is about 3s. I only had to remove a small amount of junk. No fan noise or any performance issues.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great Laptop for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a penguin 7, with more extras like 2n1 , touch screen and lighted keyboard. It even comes with an adapter so you can use othe cables I.e hdmi, usb. Normally the adaptor is sold separately. This laptop offers more features that others on the market. Great buy for the money.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Super flexibility & multi-function

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found the eManual which makes using this ASUS laptop a whole lot easier as I’ve never used Windows 10 or a electronic pen. Love the speaker/headphone jack but wish it had more USB ports. Will find lot of uses as I become more familiar with it. Great size & weight!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Small Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, first off. I have had a dozen or so laptops and have managed to brick just about every one. Granted, compared to 10 years ago, everything is pretty much cloud based for general uses. I purchased this for school and it has lived up to everything I've needed. The salespeople at Best Buy told me is couldn't run AutoCAD. They lied. It works so much better than expected, but I'm sure I'll start running into issues when I get into larger projects. The bezel is pretty much nonexistent which is exactly what I needed. It's why I purchased this over a more expensive model. I haven't had any issues with over heating and easily get 6-10 hours of battery life. My only complaint is how tasty it must be. 2 months in and my cat has decided it's his new favorite chew toy. That's probably a personal problem though, so go ahead and get this if you want fantastic quality for a relatively crazy low price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Powerful Laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about this laptop, utilized for work i am a Director of Information Assurance for a small organization that assures compliance within the Medical / Health care HIPAA / ePHI. I needed a laptop that could handle multiple VM running and scanning at one time and this one has performed well. Utilize a mix of Linux VM along with windows at the same time with no blue-screen as i had experienced with other laptops. would recommend for mid-advance users would be over kill for beginner or home users.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok for a lot of things but not music

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I write for musical groups and need a laptop to handle that type of software. This laptop can handle the brain power needed for the software but it seriously lacks in the sound department. I couldn’t get much low end from the system. Nor was I able to adjust the mixer in the software. I just picked the wrong laptop for what I needed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great to start college !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and convenient. Although it rans out of battery fast but it charges fast too.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to replace my MacBook Pro that wasn’t working with my school programs. I love the speed and although I use my iPad Air for its touch capabilities, the 2 in one function is nice. Overall I think it’s a great buy and I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Overheating

    Rated 1 out of 5 stars

    Only worked well for 4 months.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who writes in google docs all day and watches documentaries for school, you'd expect this laptop to be perfect, right? Wrong! After only 4 months of use, it started shutting down with a blue screen after just 10 minutes in a skype call, 5 minutes of streaming a movie, and stopped cooling itself down to prevent overheating. I took it in to Geek Squad to see what was wrong with it, however they didn't test for hardware issues. I loved this laptop, however, it's now a flight risk and as someone who travels, I can't take it with me. I don't want to have to buy a brand new laptop when I bought this one just a few months after it hit the shelves, but I feel like I wasted a grand on a hazard. I don't even know if ASUS will take it in to repair the battery issue I have.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Elle,

      Certainly understand your disappointment and the inconvenience this may have caused you if you started experiencing blue-screen and auto-shutdown.

      To resolve the blue-screen issue, please install cumulative Windows update if the OS is not current. If this is not possible, please do a PC Reset in order to restore the system to factory settings. After a successful reset, please install all feature or cumulative Windows Update before running any application.

      In order to prevent the auto-shutdown from occurring, sleep or hibernate mode needs to be disabled in the Control Panel, Power Options then Advanced Settings. For detailed instructions, please visit Microsoft's Knowledge Base. Also, if running with the battery only, please do not run any power-hungry software or application. Running these applications will cause auto-shutdown when battery life is running low.

      If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Asus laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Asus Zeni Laptop because my Mom bought an Asus & has had no problems with it. So far, so good. It is fast and easy to set up and use. Great screen graphics, No problems and I would recommend it highly.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Fast and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lightweight laptop is perfect for college. I carry it to class, the tablet mode is great for notes and the windows ink is awesome! Downloaded all my books and can highlight and add notes. Great computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beginning with the worst part of this laptop, the trackpad is horrible. It gets affected by the fingerprints and after a while I have to wipe it because it freezes and I cant use the mouse. Another bad thing is that it heats up a little too much for my liking. When the laptop is under heavy load, the part above the keyboard right in the middle, heats up. It's not all negatives though. Windows Hello is an amazing feature and I could not go back into using a password when logging in. I love the tiny bezels, they are a major contribution to this laptops looks. The speakers are amazing, they are very clear and sound awesome (partly due to the fact that they are Harman Kardon speakers). The keyboard is more than average. Port selection could be better. I dont know if it has fast charging, but it seems to charge pretty fast. Battery can get through a day's work load if you leave it on battery saver. Overall this laptop is ok, but the trackpad is a dealbreaker for me and so wouldn't recommend this to you if you don't want to get frustrated by it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me one week to select the best small and thin laptop in the market and I am 100% sure I found the best one. Asus not only makes great products, the design and presentation are neat and elegant. The laptop comes with pen and USB-HDMI adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for the price. Bought for my son who was starting college and received student discount. Great for college. Light weight and works good.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Asus are great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying my experience with this laptop so far. I love the design and the feel of typing on the keyboard and using the track pad.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    Good size

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this because it’s easy to use and light to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so fast and sleak. There are many upgrade features. I highly recommend Asus for anyone who needs to use for school, gaming, or personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great touchscreen laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this ASUS laptop. Its really fast and great for most college tasks. I've also used it for coding and it works reasonably well.

    I would recommend this to a friend