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Customer Ratings & Reviews

Your price for this item is $899.99
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The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 456 reviews

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88%
would recommend
to a friend

Customers are saying

Customers appreciate the 2-in-1 functionality, powerful performance, and ample storage space of this laptop. They also find the price reasonable. However, some customers have concerns about its weight, battery life, and the quality of the DVD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 456 reviews
  • Rated 4 out of 5 stars

    My daughter loves this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my daughter to run CAD software. This laptop has a fast enough processor to keep up with her as she designs and is slick and light enough to carry in her book bag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop And Display For Photo/Video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great alternative to an iMac, if you're looking for a Windows-based solution for video and photo editing. The sharp screen, i7 processor, and graphics card work together to make editing a breeze, and the 2TB hard drive provides you with more than enough space to store all your media.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still early in the life of the machine, but it is running well with no crashes yet. I have yet to really use it for any taxing applications like gaming with high graphics or video editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop with backlit keyboard and ten key pad. It's very easy to operate and use, The Geek Squad tech support has been very good. They are very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is all round pretty good, but the hard drive could be better. Only a 5400 rpm, so I am changing out for solid state drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read some reviews and gotten some information from others about this brand. I'm pretty happy with my purchase. So far no problems, but I have only had it for about a month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works excellently except time and date get off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product meets my personal requirements, but the time and date have both gotten incorrect--so I have to correct them--frequently, like 3 times in the last week. I took it in to the Bust Buy Geek Squad and was told that time and date can get incorrect when Windows 10 gets updates on Tuesdays. But on Friday and Sunday, too? I was also told that if time and date get off more frequently, bring it back in. I don't know if this is a hardware or software problem. The computer was an Open Box (refurbished) purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fast system and has been very good in all business aspects. As someone who is a heavy numbers cruncher and on the road a lot with public speaking. This holds up to heavy use and a long lasting battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second ASUS Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because the screen vibrated. Still believe in ASUS, just got a bad screen. Hated that I had to send it in for the repair, but they got it back sooner than anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been my Best Buy at Best Buy. Looks clean. Fast, great graphics, nice keyboard. Touch works amazing. Best lap top I have ever had. Completely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although Windows 10 was a bummer to learn, the computer seems great. I was attracted to the dedicated graphics card, the smart screen, and 2 terrabites of memory. Dwight the manager at San Tan Gilbert Az was our favorite part of the experience. What a great guy!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC works like it should, happy with it to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works like most laptops, nothing too high tech about this one. I like the faster boot up speeds then my old and touch screen works better then i thought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lovely laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS makes top of the line products for laptops, and this is a fantastic laptop that will last for years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    After Seven Months, Still Happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for a lot of graphic intensive photo processing programs and have not been disappointed. Good unit for the price and no problems to this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gamer System on a Budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an on line gamer and wanted a laptop with a dedicated graphics card to enhance my experience. I couldnt afford the top of the line laptop. This Asus has worked flawlessly for over 6 months now and has proven to be as good as top of the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for my music production & eveyday use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I've always had a good experience with Asus computers and I believe I will be happy with this laptop as with my other Asus pcs. It can easily handle my musical production and other activity as well. Excellent laptop for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is awesome on this machine ..except the power button location and the fat that for the price it d8dnt come with an ssd.. otherwise fantastic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Possible desktop replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the decision to get this laptop because of its 12 gigs of ram, I7 processor, and the fact that it had an optical drive. Only complaints are reserved for Windows 10. It seems impossible to put the laptop to sleep without it waking up every few minutes to do who know what. The only way to not drain the battery nightly is to turn it off or hibernate it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A really good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was easier to set up than a PC I previously purchased for my spouse. My son who works in IT recommended this model and it has truly lived up to all that he told me and everything I read about it. I am very pleased with this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! I was looking at an HP Envy which had a screen way to big and was 200$ more expensive then was referred to this one which as the same if not better specs than the one I was previously looking at, thank you BEST BUY!!!

    I would recommend this to a friend