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Customer Ratings & Reviews

Your price for this item is $899.99
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The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 456 reviews

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88%
would recommend
to a friend

Customers are saying

Customers appreciate the 2-in-1 functionality, powerful performance, and ample storage space of this laptop. They also find the price reasonable. However, some customers have concerns about its weight, battery life, and the quality of the DVD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 456 reviews
  • Rated 5 out of 5 stars

    Asus laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased laptop due to the Titanian case. Extensive traverse. All the bells and whistles worked as advertised. Easy to set up and get operational. This is my second Asus laptop (4 yrs. Service) which is why I purchased another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid computer for daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our college-age daughter. Seems to address her needs. the price jumped, seemingly for no reason, so that was disappointing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop with a disc drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well except for graphics software. it sometimes fails and restarts itself. other than that it fit my needs for my limited budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop a month ago. So far so good. But have some problem with display driver. The laptop hangs when the FB videos are playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this online and the results were superb! Unbelievable speed, incredible memory, everything about this laptop is far better than advertised. Really don't look at anything else, there is simply no need too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice for the teenage kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade for my 15 year old daughter. It was easy for me to get all set-up and ready for her to download her apps.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2-1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good for my needs, but I have had several instances of it freezing up on me. It also seems to have Windows 8 issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this computer so far. It's light yet sturdy, intuitive to use, and fast. The battery life is fantastic! For the first time, I'm the person not plugged in at the coffeehouse. All around fantastic product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Touch screen is nice. Cant play bluray movies. Great display. Have to play fallout 4 on minimum settings though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price matches quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Asus I purchased had start up issues, returned it for another one with no problems. Best buy stood behind the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues connecting to my home WiFi, good thing I purchased a 1yr Geek protection plan. The fixed the issue over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer for music, photo editing and building websites and this has been the perfect product. It came recommended from the gentleman who helped me in the store and it turned out to be a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for many uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Asus laptops several times. They seem to last longer than other brands and we have had no issues with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for gamers and designers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop as a gift for my cousin who is a mechanical engineering major. He used it for some hardcore designing stuff and loves it for performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great make of computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and easy to navigate and the "my little helper" function works well. Works well with Windows 10. Watched several movies on this computer and the graphics and speed made viewing very enjoyable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    more complicated than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To begin with, I am not a top notch computer person. The first unit I purchased ended up being a bad unit. They replaced it with a new one, but I had to go through everything all over again to set it up and I am still having difficulties. My last computer was more simplified to work and set up for new things. This has been a stressful purchase. In the long run, I know it is a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop, love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a solid, no nonsense machine - quality fit and finish. So far it's done everything I've needed it to do!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great on phone and seems to work well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the waterproof and shatterproof features. The case is designed really well and looks good on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on the word and knowledge of the worker at Best Buy. So far it has lived up to my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for my wife and light gaming for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good laptop for my wife to use casually and something I could do some light gaming on while we travel. This laptop fits the bill for that and will last my wife for years.

    I would recommend this to a friend