The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 321 reviews
Rated 5 out of 5 stars
Great!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is pretty wonderful. Perfect for what we need. Got an awesome price on it as well!!!!!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is awesome. at 52 years old I have never owned a laptop and my wife actually had me buy this one. its super easy to use and does it all super fast. the flip screen is a very cool feature. the operating system is super smooth. well worth the money.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a big upgrade both literally and figuratively its functions are enhanced and it feels like a slate in the hand. If you get the reference you are old. Jus ‘ sayin’
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you like a big screen but also light weight this is the computer. I love the idea of being able to switch from a laptop to tablet instead of having to carry one of each around with you.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well! ChromeOS is much better than other OS's for my daily tasks. no issues on build quality in the first few months of ownership which i've had on other chromebooks
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first Chromebook, so I'm in a learning mode. It's like Google is anticipating my next move and it was a little confusing at first,but, I see a simplicity with Chrome that Windows can't match.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought two of these. The screen is beautiful. However, both had problems with screws falling out near the hinge and then something internal near the hinge breaking. Seems like there is some design flaw of the hinge/screw area. I’ve had to send it back to Asus for two weeks so haven’t heard the final word on the exact problem but it’s hard to be away from the computer for two weeks estimated repair.
We sincerely apologize for the issues you've faced with the Chromebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
We understand that you have sent the device in for repairs, and we hope that it will be fixed soon and returned to you without any issues.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2212022513-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Chromebook
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a very good product. The battery fluctuation is not a real problem. it is a projection of current usage and the percentage of battery will always fluctuate.