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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.00

Customer reviews

Rating 4.4 out of 5 stars with 310 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the smooth touchscreen, large screen size, and ease of use as significant advantages. Many also praise the long battery life and generally positive performance. While some find the device a bit heavy, the overall feedback points to a positive user experience. The price point is also frequently cited as a strong selling point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 310 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase I give a 100% Excellent purchase, I give a 100%, very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, 6 hr battery & Keyboard too far forward

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice and fast. However, (perhaps this is just a thing for 16" laptops) the keyboard is too far forward. I would prefer the keyboard to be closer to me v the screen. Battery life is good, not great only lasts about 6 hrs on full charge. Lastly, the keypad numbers are too narrow, but I don't expect to be using them much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Exactly what i expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Fast, great video, and easy to use. Was able to begin using in minutes and had my web apps all up and running right away. No more messing around with Windows. Love the easy updates that get applied to Chrome too.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus chromebook is exactly what I needed. Surf web along with business/banking transactions and system is extremely fast. Beautiful screen colors. Highly recommend for web usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best. Chromebook. Made.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom as hers was definitely outdated, this has been the best laptop- even over my MacBook… the quality and usability for the price is unbeatable! 10/10 would recommend wholeheartedly.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Buy This!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic chromebook! I've owned a few and this is without a doubt the best. I first bought the Lenovo i3 16", had it for 1 day and returned it. This is way better. 180 degree hinge, touch screen, SSD, and the key board IS backlit! Why BB says it isn't is a mystery. Great purchase, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an open box. It was in perfect condition. For the price, this Chromebook is very much worth it. Nice vibrant screen. Speedy processor for running chrome os.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It’s a yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Everything I wanted in a chromebook Decent price Best buy pleasant service It’s a yes.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Not an AI review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this Chromebook for 9 months without a problem. Touchscreen is responsive and batter life has been good so far. Price was right for the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good.. Screen is big when using as tablet but it's quick and love that it is a laptop and tablet in one. Haven't had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Investment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Big Screen Laptop. You can actually have multiple windows open and still look good. Processor is fast and 8 GB ram is more than enough.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my new Chrome book Love the speed and lighted keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works just the way I need it to .good battery life Easy to get to know

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    Great for School.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No complaints from the kids. Chromebook has a great screen and responsive touch.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Asus 2-in-1 touchscreen 13th gen i3 core processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the intel core i3 16" 2-in-1 touchscreen laptop 13th gen is working perfectly fine with little to no slow download catalyst. the i3 core is a smoothly running core processor that doesn't give much trouble to search in a web browser and find what you need. the graphics or pixel it shows could be better, but with the i3 it may have an older pixel graphics to display than a 13th gen i9 core processor. overall pretty good for the price i paid. Thank you world.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new chromebook. Easy to use and perfect for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Budget hd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen quality is excellent you can really see its hd. The only issue is seekers started cracking after one month

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Exelente product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and computer is very good imagen and fast velocity when try the page's awesome and the tv l like the color and imagen to clear

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s excellent laptop. Keep up the good work, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, quick charging, touchscreen is nice. I wish the speakers were a bit louder.

    I would recommend this to a friend
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