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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 36 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the PRIME Z490-A Socket 1200 USB 3.2 Intel Motherboard's USB 3.2 capabilities and its overall performance. Many appreciate the ease of use and clean BIOS interface, along with the motherboard's ability to support a smooth and straightforward system build. The customizable RGB lighting is also a frequently praised feature. Positive feedback consistently highlights the motherboard's excellent value and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Rated 5 out of 5 stars

    First MOBO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this MOBO in my first pc build so take what i say with a grain of salt. The board works great and everything on it is clearly and neatly labeled for you to know what to plug into it. Doesnt come with wifi built in, but includes an M.2 expansion slot exclusively for a wifi chip to be installed. The included RGB is a little lacking tbh, so if youre wanting a board with nice RGB look elsewhere. Otherwise this is a very nice starter board for Intel CPUs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality. Bought because of the white aesthetic but built in clocking works just as well with high end components! 10/10 would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid for a brand new one, got a used one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item used with the price of a brand new one. Do not buy this if you want thermal paste and bent pins.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm truly sorry to hear about your experience with the motherboard. Usually, you can have this resolved at your place of purchase. If you have any technical concerns, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Motherboard, Performance, Usb 3.2

    Rated 5 out of 5 stars

    Asus Prime

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Building up a system with the Prime Z490-A proved painless and straightforward. Everything works without issue, the BIOS is cleanly laid out and easy to use, and the overall feature set is competitive. I originally want the Asus Prime Z490-p but stock was not available. This is more motherboard than I needed but it really is a performer. Glad I made the purchase. The Asus Prime Z490-A is a stable and worthwhile ATX board to build an Intel 10th Generation Core system.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.2

    Rated 5 out of 5 stars

    Great purchase if this is on sale.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great MOBO for the price. Best features and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome mobo, great features, Ai overclocking!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow am I impressed! The ease of use for building my first pc is awesome, came with everything needed and preforms awesome :) I even use AI over clocking on the Mobo and it can actually adjust OC depending on your cooling! It’s super nice and just works as you’d like :)

    I would recommend this to a friend
  • Pros mentioned:
    Rgb

    Rated 5 out of 5 stars

    Asus MOBO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This motherboard has been absolutely amazing, the rgb lighting is just enough and not too much. The features, the perfect amount of fan and rgb headers I mean you just really can’t ask for more out of a motherboard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Motherboard at Reasonable Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great motherboard, purchased to upgrade my aged system and finally allow use of an SSD. As a retired programmer who still does charitable programming every day, the boosted system responsiveness is deeply appreciated. For once I was able to marry it with an almost top-of-line CPU (from Best Buy) as CPU prices were comparatively low when purchased. I am only giving 4 stars because the first board failed; the replacement, however, has been flawless for months. I did find the number of onboard hard drive ports limiting and added a port extender.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.2

    Rated 5 out of 5 stars

    GREAT MB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great MB, paired with I7-10700k, got during the holidays, best mb money can buy, got it for my first gaming pc build.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.2

    Rated 5 out of 5 stars

    Z490

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck MB Works fantastic with my 10700k intel and its ready for the new 11th Gen Intel!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Motherboard

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good mobo. Despite not being Gen. 4(punching myself for not even looking into that). Set up was simple. I prefer ASUS over other mono’s because of this. Had for a little less than a year now. The Ethernet drivers have a problem on this mobo and I had tried everything to get correct speeds, ended up rolling back my drivers and haven’t messed with it since. Runs fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great board

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great motherboard for the money. It works well with my Intel I-5 10600k. Installed M.2 nvme 1tb and it's unbelievable how fast this thing boots to windows. I ordered a Z-490 board from Amazon, paid msrp for it and they sent me a renewed motherboard with a bent pin. I don't buy used parts, especially a motherboard. So, Best Buy will now be my source for NEW motherboards.

    I would recommend this to a friend
  • Pros mentioned:
    Motherboard

    Rated 5 out of 5 stars

    Cool mobo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent mobo by Asus I've had it for a month and no problems. Bios flashing is very easy and I enjoy the bios/uefi interface quite a bit. The m.2 heatsink/shield is a waste and you're better off without it since they're supposed to run hot. Besides the m.2 I personally enjoy this mobo but I think for an extra couple of bucks you could get one that comes with wifi though..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MAJOR ETHERNET PROBLEM - Otherwise great card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a PSA for anyone getting a 490 Mobo - Intel and Asus still haven't fixed the Intel I225-V NIC ethernet issue. This has been an on going issue since LAST year. Asus still has not issued a recall for this issue. Read this reddit post for more info: https://www.reddit.com/r/ASUS/comments/kppyoi/psa_asus_motherboards_with_intel_i225v_25gb_nic/?utm_source=reddit&utm_medium=usertext&utm_name=ASUS&utm_content=t3_m38tut Basically you will have slow internet if you use the ethernet port. The only real work around is to buy a separate PCIE network card to bypass the onboard card. Absolutely ridiculous to do this with a new motherboard that is $200+ Other than that issue, the board is great! You have been warned.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear NickH,

      I'm sorry to hear that you are having stability issues with your ethernet connection. This is absolutely not the kind of experience that we want any of our customers to have. If you haven't already, please follow the link below to update your ethernet controller firmware. I will also forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N2103043135 for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support

      Ethernet guide: https://www.intel.com/content/www/us/en/support/articles/000057261/network-and-i-o/ethernet-products.html Asus

  • Pros mentioned:
    Usb 3.2

    Rated 5 out of 5 stars

    For the want of a nail.. Just buy a better nail!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 9th personal purchase on an ASUS MB. Always did what they were designed to do. This little beauty is another core system winner. It all starts & ends with your MB. Everything else is an add-on.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.2

    Rated 3 out of 5 stars

    Network Adapter Needs to be addressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love most of the features of this board. My major complaint is that there is apparently a known issue with the network adapter not detecting connection on bootup. The fix is to just reboot the pc and it usually always comes back detecting fine. I found that this was a known issue after some research. All drivers are up to date but it does this to me about every other time. Annoying when you pay over $200 for a board. It should just work.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm truly sorry to hear about the network adapter failure, this must be frustrating. Seen that all drivers are up to date. Are you seeing an error code in device manager? Have you performed any windows update? You explain further to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Usb 3.2

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This motherboard was the first and only choice and it works amazing for my first build

    I would recommend this to a friend
  • Pros mentioned:
    Rgb

    Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features for the price. The white looks beautiful no matter the case, and the RGB is tasteful. Love the amount of M.2 slots and the integrated IO Shield.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb

    Rated 3 out of 5 stars

    Look elsewhere

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This motherboard looks great and matched my build aesthetic. This board has pretty good quality and the RGB lighting can be customized, plus it has USB-C comparability. Unfortunately, this motherboard DOES NOT have built in Bluetooth. For this price range, that should be pretty standard. If you’re set on the colors, I’d recommend looking at a different model of this board to get Bluetooth - considering the price.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you so much for the feedback, I'm sorry to hear that you are not pleased with the motherboard not coming with a built-in Bluetooth. I will be letting the related department know about this concern for continuous improvements to the product line. For an alternative, you can use an external USB Bluetooth. If you have any technical concerns, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Usb 3.2

    Rated 5 out of 5 stars

    Excelent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good motherboard. My preveus motherboard die and best buy had the perfrct replacement

    I would recommend this to a friend
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