Customer Ratings & Reviews
- Model:
- H7606WX-XH99T
- SKU:
- 6646768
to a friend
Not worth / do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible keyboard. Too flat/flush and strangely height, no other keyboard feels this spaced out and hard to type on. Fresh install constantly freezing/locking up every few seconds. Screen has feature that dims when you look away or turns off and cant turn it off. Game performance terrible/laggy/stuttery. The tandem screen isn't that crazy bright. The Asus pen 2 doesnt work with the massive touchpad. Battery life is okay. About 6-7 hours unpluged doing emails and 50 minutes gaming. On high settings, runs so hot it will shut itself down in about 30 minutes. Even on low settings, games run terribly (Marvel Rivals, CS 2, Oblivion remastered) Even very low requirement games like Halls of Torment don't run smooth on this. Strange issues where windows keeps updating with no notification that it downloaded anything.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jdem,
We sincerely apologize for the difficulties you’ve experienced with your ASUS H7606WX laptop, including concerns with usability, performance, and overall reliability that have impacted your day‑to‑day use and gaming experience. We regret that the device has not met your expectations and appreciate you taking the time to share this feedback. Your comments will be passed along to our product team for review.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2512022147-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/support/faq/1038855/
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
Fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure where to start, screen is gorgeous! Build is solid and feels premium. The graphics and detail are out of this world. Keypad feels great with great travel. I don’t like the Price! But it is premium……
I would recommend this to a friend
