Customer Ratings & Reviews
See more imagesASUS - ProArt PZ13 13" OLED 3K Detachable Laptop - Copilot+ PC - Snapdragon X Plus - 16GB Memory - 1TB SSD - Nano Black
- Model:
- HT5306QA-PZ13.X1P1TB
- SKU:
- 6585178
Highly rated by customers for:
Customer reviews
Rating 4.3 out of 5 stars with 154 reviews
Top Mentions
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- Rated 5 out of 5 stars
Great laptop
MohamadK Posted
One of the best 2-1 laptops and the battery life is great
I would recommend this to a friend - Rated 3 out of 5 stars
Not a good choice
JuelH Posted
Best alterntative tablet to surface . But its heavy and display reflect light so much almost unusable outside.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear JuelH,
Thank you for sharing your experience with the ASUS HT5306QA laptop. We are glad to hear you consider it a strong alternative to other devices in its category. We sincerely apologize, however, for the inconvenience caused by the weight and display reflection, which impacted usability in outdoor environments. Your feedback is very valuable and will be forwarded to our product team for review, as it helps us identify opportunities to improve both design and user experience.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2410015968-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Rated 5 out of 5 stars
Great laptop.
Desk Posted
Great laptop. Works like a tablet too. Weight is very convenient.
I would recommend this to a friend - Rated 5 out of 5 stars
Happy
outwitheric Posted
Grab Last one for better price I love OLED tablet. Wish it comes with pen.
I would recommend this to a friend - Rated 5 out of 5 stars
Asus is Awesome!
JDSS Posted
Was able to troubleshoot it with Asus. Forgot password and they took care of it first class
I would recommend this to a friend - Rated 5 out of 5 stars
Great price for a great product.
jb1234 Posted
Great price for something portable and OLED. Feels very premium when using.
I would recommend this to a friend - Rated 5 out of 5 stars
Nice laptop
MichaelS Posted
Portable and versatile. A very nice machine for the price. Would definitely recommend it.
I would recommend this to a friend - Rated 5 out of 5 stars
review
DorothyJ Posted
I like this brand a lot but is a little heavy for me. I do like a lighter weight.
I would recommend this to a friend - Rated 5 out of 5 stars
Excellent
BhavaniC Posted
Good, happy with this product. It's working well and the processor is fast.
I would recommend this to a friend - Rated 5 out of 5 stars
Convenience of 2-in-1
TonnetteL Posted
This computer has an amazing image quality for videos and art projects. It is real easy to travel with although it's a little heavier than first anticipated, but it is not unbearable. I am completely satisfied with this 2-in-1. It is so convenient and easy to transition from a computer to a tablet when working in a more compact space. I would definitely recommend this laptop to family and friends.
I would recommend this to a friend - Rated 5 out of 5 stars
Pro Art Z13
AdetomiwaF Posted
Loving it. Picture is clear, very versatile between laptop and tablet mode.
I would recommend this to a friend - Rated 3 out of 5 stars
Got BSOD within a week
Droy Posted
I returned the item as I got blue screen of death(BSOD) within a week and I couldn’t go to recovery screen. Bulid quality is awesome. But camera quality and sound are below average.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear Droy,
We sincerely apologize for the issues you've faced with the ASUS ProArt PZ13 Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Having returned the laptop, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2410015968-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Rated 5 out of 5 stars
Great Product
FranklinE Posted
Great design, fast and sturdy. Gets the work done.
I would recommend this to a friend - Rated 4 out of 5 stars
Great laptop/tablet hybrid
SeymurA Posted
Overall a very good package, considering what you get for a price. The only downside it is a little bit heavy which affect the portability.
I would recommend this to a friend - Rated 5 out of 5 stars
great alternative to surface pro
MiaP Posted
vibrant screen colors, excellent user interface, compact and portable, fast response time.
I would recommend this to a friend - Rated 3 out of 5 stars
Wish it was better
Knightperson Posted
Wanted to love it, but disappoints in areas. Mainly the keyboard would not connect consistently. I would start typing and nothing would happen. Display is nice.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear Knightperson,
We sincerely apologize for the keyboard issue you're experiencing with the ASUS ProArt PZ13 Laptop and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2410015968-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - External Keyboard/USB Keyboard/Wireless Keyboard Issues - https://www.asus.com/support/faq/1047955/
[Notebook] Troubleshooting - Built-in Keyboard Issues - https://www.asus.com/support/faq/1015071/
- Rated 4 out of 5 stars
Fast and Reliable
RCHL Posted
The only reason this review lost a star is due to the lack of storage. Otherwise, I absolutely love it!
I would recommend this to a friend - Rated 5 out of 5 stars
Buy if you are looking for something durable.
Leolf37 Posted
Great for entry level stuff, overall great laptop tablet.
I would recommend this to a friend - Rated 5 out of 5 stars
Great size and durability
OscarR Posted
Great product It is very durable and battery is great
I would recommend this to a friend - Rated 4 out of 5 stars
Good computer
IbrahimB Posted
With this Prince, good performance. Using the camera at skype, the angle of the camera is not good when using, back support
I would recommend this to a friend