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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.2 out of 5 stars with 138 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers love the ProArt PZ13 for its impressive battery life and stunning OLED display. The build quality and portability also receive high praise, along with the fast processor and ample storage. Some users find the weight a bit heavy, and a few have noted the 60Hz refresh rate of the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 138 reviews
  • Rated 3 out of 5 stars

    Not a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best alterntative tablet to surface . But its heavy and display reflect light so much almost unusable outside.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JuelH,

      Thank you for sharing your experience with the ASUS HT5306QA laptop. We are glad to hear you consider it a strong alternative to other devices in its category. We sincerely apologize, however, for the inconvenience caused by the weight and display reflection, which impacted usability in outdoor environments. Your feedback is very valuable and will be forwarded to our product team for review, as it helps us identify opportunities to improve both design and user experience.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2410015968-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Perfect for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far and its very fast. Perfect for personal or work

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    Wish it was better

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love it, but disappoints in areas. Mainly the keyboard would not connect consistently. I would start typing and nothing would happen. Display is nice.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Knightperson,

      We sincerely apologize for the keyboard issue you're experiencing with the ASUS ProArt PZ13 Laptop and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2410015968-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - External Keyboard/USB Keyboard/Wireless Keyboard Issues -  https://www.asus.com/support/faq/1047955/
      [Notebook] Troubleshooting - Built-in Keyboard Issues -  https://www.asus.com/support/faq/1015071/ Asus

  • Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome computer you can do a lot in this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functionality and sleek minimal look

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions a bit like a Surface, but is lighter. Its more like an ipad if it could run windows. I really liked the look of it and got a great deal on it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    great alternative to surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vibrant screen colors, excellent user interface, compact and portable, fast response time.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Great Windows Oled Tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great competitor to Microsofts latest Surface Pro. Beautiful Oled screen. Just wish the stylus was included too. Included keyboard is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my iPad m4. Runs nomad and blender well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great size and durability

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product It is very durable and battery is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All in one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied with the device. Great design and has so much packed in for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hybrid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop/tablet able to run windows. Not for gaming though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tablet-laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Recommend this……………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus ProArt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop great value for money compared to the Surface which doesn’t even come with a keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    worth the$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, great quality, best tablet w11 and laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Snapdragon chip does have some compatibility issues with some programs

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 2 out of 5 stars

    Beautiful Screen/ Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this device and while the OLED screen is besutiful the hard drive was a peoblem after a month of usage and the keyboard was incinsistent. Disappointing exoerience.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AudioFanAlways,

      We sincerely apologize for the hard drive and keyboard issues you're experiencing with the ASUS ProArt PZ13 Laptop, and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412010326-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Hard Disk Drive (HDD) problems -  https://www.asus.com/support/faq/1042991/
      [Notebook] Troubleshooting - Built-in Keyboard Issues -  https://www.asus.com/support/faq/1015071/ Asus

  • Rated 5 out of 5 stars

    Asus laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really nice, after my girlfriend saw it she wanna keep it lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus ProArt PZ13, Surface killer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total purchase was 100% easy from ordering thru the website to pickup. The computer setup was flawless and not hard at all. This is a perfect replacement if you don't want to spend the major bucks for a MS Surface. 10/10 would look to BestBuy for my next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS ProArt PZ13 OB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop for the features and flexibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Window Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for to take to work. And work flawless.

    I would recommend this to a friend